Operations Client Service, Avp

5 hours ago

Melbourne, Australia State Street Full time

Deliver highly valued services and solutions to complex clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve
- Manage resourcing and workflow to ensure costs are controlled and allocation to clients P& L is appropriate
- Translate corporate strategy into actionable goals ensuring alignment to company goals
- Manage activities in servicing client relationships and client operations i.e. respond to escalated issues, communicate resolution to clients, monitor metrics around inquiries being resolved at point of contact, and escalate unresolved issues to senior management as needed
- Keep senior management informed of new developments, service issues, and new business opportunities
- Promote a collaborative cross-business and jurisdiction environment that fosters change and innovation
- Oversee succession and development planning for direct reports
- Effectively deliver key messages and communication to ensure relevant parties are informed of any client’s activities
- Assist with compliance/fiduciary reviews, controls, and audits as appropriate
- Define risk environment for business unit and ensure appropriate action is initiated and executed in order to minimize risk events
- Ensure there is sound risk and compliance controls with immediate resolution of non-compliant items identified
- Provide coaching and development opportunities to staff and responsible for completing and delivering Performance Planning and Reviews on time
- Make effective recommendations to hire, discipline, control work, determine promotions, salary increases, bonuses and terminate employment
- Monitor and comply with changes to the 'risk' escalation chain including communicating amendments to staff where needed e.g. issues and suspicious transactions
- Adhere to State Street corporate policies and procedures including but not limited to the Standard of Conduct

Perform other duties as required

  • Operations Client Service, Avp

    5 hours ago

    Melbourne, Australia State Street Full time

    Why this role is important to us State Street Global Services, provides asset owners and managers with a wide range of support, from core custody, accounting and fund administration to complete servicing for complex alternative assets like OTC derivatives and private equity. We also deliver innovative performance measurement and analytics tools, giving our...

  • Ims Client Service Manager Avp

    4 days ago

    Melbourne, Australia State Street Full time

    This role has a **high level of responsibility within the Client Service team** of State Street Alpha Services in Sydney. This Client Service Manager will **act as a primary contact point for the local institutional clients**. The Client Service Manager is **responsible for pro-actively monitoring service delivery to the clients** while ensuring the...

  • Ims Client Service Manager Avp

    1 week ago

    Melbourne, Australia State Street Corporation Full time

    This role has a **high level of responsibility within the Client Service team** of State Street Alpha Services in Sydney. This Client Service Manager will **act as a primary contact point for the local institutional clients**. The Client Service Manager is **responsible for pro-actively monitoring service delivery to the clients** while ensuring the...

  • Assistant Vice President, M&a

    2 weeks ago

    Melbourne, Australia Numbers Executive Full time

    Melbourne based, flexible work arrangements - Tech coverage **Our client** This Global technology M&A advisor is focussed on supporting large corporates and private equity funds with their acquisition, growth and exit strategies. As they expand their footprint in the APAC region, an Assistant Vice President (“AVP”) is sought to join the Melbourne...

  • Machine Operators/Assemblers/Labourers

    2 days ago

    North Melbourne, Victoria, Australia Our client Full time $40,000 - $60,000 per year

    Our client is a global leader in battery-stored energy solutions and a leading provider of products and services to the power and telecommunications sectors. They currently have vacancies on the day shift for Machine Operators, Assemblers and Laborers to join there team at there Somerton facility.Hours of work: 6.30am - 3pm Mon - FriDuties may include...

  • Machine Operators/Assemblers/Labourers

    2 days ago

    North Melbourne, Victoria, Australia Our client Full time $40,000 - $60,000 per year

    Our client is a global leader in battery-stored energy solutions and a leading provider of products and services to the power and telecommunications sectors. They currently have vacancies on the day shift for CNC Machine Operators, Assemblers and Laborers to join there team at there Campbellfield facility.Start times: 6.30am Mon - FriDuties may include...

  • Welders/Machine Operators/Labourers

    2 days ago

    North Melbourne, Victoria, Australia Our client Full time $60,000 - $80,000 per year

    Our client is a global leader in battery-stored energy solutions and a leading provider of products and services to the power and telecommunications sectors. They currently have vacancies on the day shift for  Welders, Machine Operators and Laborers to join there team at there Somerton facility.Hours of work: 6.30am - 3pm Mon - FriDuties may include...

  • Warehouse High Reach Forklift Operator

    2 days ago

    North Melbourne, Victoria, Australia Our client Full time $60,000 - $72,000 per year

    Our client is a world-wide distributor for the beauty and health industry, working for global brands in both the luxury and mass retail sector. They are currently seeking an experienced all round store worker who is skilled in the use of a High Reach forklift to work Monday through to Friday commencing in a casual capacity with a view to a permanent...

  • Field Service Technician

    2 days ago

    Melbourne - East Australia VIC Our client Full time $60,000 - $90,000 per year

    Our client is an Australian subsidiary of a global supplier of industrial equipment servicing a wide variety of industries and applications. The business is a "household name" within the manufacturing sector and leads the field in product ranges and technologies they work with.At this time we are seeking a trade-qualified Field Service Technician to...

  • Field Service Technician

    2 days ago

    North Melbourne, Victoria, Australia Our client Full time $60,000 - $120,000 per year

    Our client is an Australian subsidiary of a European-based manufacturer of high quality equipment installed on industrial production lines throughout the world.At this time we are looking for a Field Service Technician to install new equipment, troubleshoot breakdowns and promote additional service offerings to a loyal base of existing clients. So if you are...