Operations Manager
2 days ago
Do you enjoy creating memorable experiences and enjoy working in a fast pace setting? Join us at Crowne Plaza Canberra as our exceptional Operations Manager to keep things running smoothly, bringing the best out of people, maintain exceptional standards, maximize financial returns and ensure guest experience is simply exceptional. You will be responsible for the effective running of Hotel Operations team across Front Office and Food & Beverage Operations, as well as managing the hotel housekeeping contractors.
**A little taste of your day -to
- day**
- Leading the Operations teams, championing positive guest metrics and feedback.
- Establishing and implementing service recovery guidelines in order to ensure complete guest satisfaction, responding to guest complaints or concern in a prompt and professional manner.
- Actively drive recruitment, succession planning and on-boarding across hotel operations in conjunction with department leads.
- Maintain a climate that attracts, retains, and motivates top quality talents.
- Develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability.
**What we need from you**
- Management expereince in Hotels across Rooms and Food & Beverage.
- Comprehension of Hotel systems and revenue management principle.
- Excellent project management abilities, and experience both working independently on projects as well as collaborating across functions and departments.
- Great communication skills (written and verbal), passion for delivering results and developing people and self.
- Ability of manage complex relationships along with demonstrated ability to interact with guests, staff, and third parties that reflects highly on the Hotel, the brand and IHG.
- Valid Certifications including Responsible Service of Alcohol and First Aid.
- Flexibility - early, late, weekend, night and holiday shifts are all part of the job.
- Australian working rights.
- **What you can expect from us**
- We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
- Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming a different backgrounds, experiences, and perspectives.
- IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
- So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
-
Senior Manager
2 weeks ago
Canberra, ACT, Australia Legal operations Full time $120,000 - $180,000 per yearAt EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Senior Manager - Business Transformation - EY DefenceThe opportunityAs our Senior Manager of Business Transformation in EY...
-
Canberra, ACT, Australia Legal operations Full time $100,000 - $150,000 per yearAt EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Manager - Business Transformation - Business ConsultingThe opportunityJoin EY's Defence team and help solve Australia's most...
-
Senior Consultant
2 weeks ago
Canberra, ACT, Australia Legal operations Full time $90,000 - $120,000 per yearAt EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Senior Consultant, Supply Chain and Operations – Canberra The opportunityAs a Senior Consultant, you will work alongside a...
-
Senior Consultant
2 weeks ago
Canberra, ACT, Australia Legal operations Full time $100,000 - $120,000 per yearAt EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Senior Consultant - Internal Audit - Risk ConsultingThe opportunityWe are on the lookout for a Senior Consultant to join our...
-
Operations Manager
1 week ago
Canberra, Australia Leidos Full timeCompany Description At Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact...
-
Operations Manager
2 weeks ago
Canberra, Australia ACT Government Full timeThe Child Development Service (CDS) is seeking Expressions of Interest for the position of Operations Manager. The Operations Manager is the senior Health Professional directing and organising a team of professionals, requiring considerable co-ordination and responsibility for human, physical and financial resources under the control of the position. The...
-
Manager of Operations
11 hours ago
Canberra, Australia A New Approach (ANA) Full timeRole: Manager of Operations Reports To: Chief Operating Officer Hours: Part-Time, 30 Hours/Week Duration: Ongoing (contingent on funding) **Salary**: $98,895 - $130,125 plus superannuation Commencing: February 2025 Location: Canberra ACT/Remote Applications Close: 5.00pm AEDT, Wednesday 12 February 2025 **The Role** ANA is seeking a motivated,...
-
Operations Manager
2 days ago
Canberra, ACT, Australia Crowne Plaza Canberra Full time $80,000 - $120,000 per yearDo you enjoy creating memorable experiences and enjoy working in a fast pace setting? Join us at Crowne Plaza Canberra as our exceptional Operations Manager to keep things running smoothly, bringing the best out of people, maintain exceptional standards, maximize financial returns and ensure guest experience is simply exceptional. You will be responsible for...
-
Operations Manager
2 days ago
Canberra, ACT, Australia Crowne Plaza Hotel Full time $80,000 - $120,000 per yearDo you enjoy creating memorable experiences and enjoy working in a fast pace setting? Join us at Crowne Plaza Canberra as our exceptional Operations Manager to keep things running smoothly, bringing the best out of people, maintain exceptional standards, maximize financial returns and ensure guest experience is simply exceptional. You will be responsible for...
-
Operations Manager
6 days ago
Canberra, ACT, Australia Northrop Grumman Australia Pty Ltd Full timeYour Role:As the Operational and Ground Handling Lead for the Special Purpose Aircraft (SPA) Business Unit, you'll oversee all maintenance and support activities to ensure safe, compliant, and efficient aircraft operations. You'll drive performance, collaboration, and continuous improvement across the SPA maintenance program.Lead the Part 145 Maintenance...
