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Retail Sales Assistant

3 weeks ago

Kings Park, Australia TecGuru Repair Centre Full time

**Description**

**Description**

Are you passionate about technology and helping customers find the perfect mobile phone? We're on the lookout for a friendly and knowledgeable Retail Assistant with experience in the mobile phone industry to join our vibrant team In this role, you'll have the opportunity to engage with customers, providing them with exceptional service while showcasing the latest mobile devices and accessories. Your enthusiasm for mobile technology will be infectious, helping to create an inviting atmosphere in our store. As a Retail Assistant, you'll be the go-to person for customers who have questions about products, need assistance with upgrades, or are just seeking advice on the best device to suit their needs. We believe that great customer service can make all the difference, and your expertise will help us build lasting relationships with our customers. Whether it's demonstrating new features on a smartphone or recommending accessories that enhance their mobile experience, you'll be at the forefront of an exciting industry. If you thrive in a fast-paced retail environment and love interacting with people, we want to hear from you Join us and help shape the future of mobile technology, one customer at a time

**Responsibilities**
- Greet customers warmly and assist them in finding mobile devices and accessories that best suit their needs.
- Provide detailed information about product features, specifications, and pricing to help customers make informed decisions.
- Assist with in-store promotions and marketing initiatives to drive sales and enhance customer engagement.
- Manage inventory effectively, including restocking shelves and organizing products to maintain a neat and attractive display.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Handle customer inquiries, complaints, and returns in a professional and friendly manner to ensure satisfaction.
- Stay up-to-date with the latest mobile phone trends, technologies, and industry updates to provide knowledgeable service.

**Requirements**:

- Previous experience in retail, specifically within the mobile phone industry, is highly preferred.
- Strong communication and interpersonal skills with a focus on customer satisfaction.
- Ability to work in a fast-paced environment while maintaining a friendly and approachable demeanor.
- Basic understanding of mobile technology, smartphones, and accessories.
- Flexible availability, including weekends and holidays, to meet the needs of our customers.
- Strong organizational skills and the ability to multitask effectively.
- A positive attitude and a passion for delivering exceptional customer experiences.

**Job Types**: Full-time, Permanent

Pay: $23.23 - $30.00 per hour

Expected hours: 35 - 40 per week

Schedule:

- 8 hour shift
- Every weekend

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 3 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person