Admin/schedule Coordinator

**Company description**

One goal, one passion. Our aim is to provide specifically tailored plans based on individual needs. We understand there is no one size fits all approach and strive better to understand our clients' needs through better communication.

**Key Responsibilities include**:

- Assit ad hoc admin duties as requested
- Planning, supporting and implementing rosters.
- Work closely with the case managers, clients, SIL team leaders and support workers to establish optimum and efficient services.
- Ensure that sufficient and appropriately skilled workers are rostered to provide appropriate client care and support needs.
- Establish backup plans for worker leave, training, client absences and sudden changes.
- Conform to regulatory requirements for NDIS.
- Maintain rosters in line with Award requirements.
- Regular phone calls to support workers and clients to communicate rostering outcomes and changes.

**About You**:
You'll bring solid rostering experience to this role, but we don't have a long list of things you _must have. _It isn't like that here. We are a diverse team, in every way We strive for excellence, with integrity. We have a strong desire to have impact without forgetting to be compassionate, respectful, and kind. And we like to ensure we have fun whilst achieving great outcomes for our clients and their families, as well as ourselves.
- Someone with an ability to maintain composure under pressure, and manage priorities well will be very successful in this role.
- As will excellent communication and stakeholder management skills.
- Strong attention to detail and ability to learn new systems will see you become a trusted advisor.
- A commitment to excellence in customer service will show y share our values.
- Experience working with NDIS environment and SCHADS Award will be highly regarded but is not essential.
- Fluent in Vietnamese will be highly regarded but is not essential.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus

Ability to commute/relocate:

- Lansvale, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)