Care Services Assistant

4 days ago

Toowoomba, Australia Bolton Clarke Full time

Be a part of a vibrant and caring team
- Salary Packaging and tax benefits of up to $15,900 + $2650 in entertainment
- Employer of Choice in The Australian Business Awards 2024

**Bolton Clarke** is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

**The Location**

Located in beautiful garden city of Toowoomba, Bolton Clarke’s Westhaven provides high-quality aged care in a friendly, secure and comfortable residential environment.

**The Role**

The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals. Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:

- Meal choices and individual nutrition
- Consideration of allergies and food intolerances
- Enhancing the overall dining experience
- Assist residents with meal selection and meal timing preferences
- Prepare and set up dining areas to meet individual needs and preferences
- Actively engage with residents to provide social and emotional support during mealtimes
- Use empathy and kindness to foster a positive dining experience
- Promote resident choice and control to uphold dignity and respect
- Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
- Maintain accurate nutrition and diet information as required
- Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
- Assist with maintaining kitchen stock supplies as required

**To be successful, you will have**:

- Demonstrated customer service skills
- A compassionate and caring attitude
- Previous restaurant and/or commercial kitchen experience (highly regarded)
- Willingness to take direction from others
- Reliability and shift flexibility
- Good time management skills and the ability to work well under pressure
- Valid working rights in Australia (Passport, Birth Certificate etc)
- Complete a police check
- Seasonal Flu vaccinations (or willingness to obtain)
- Evidence of Covid-19 vaccination

**Our Benefits**
- Career progression and development opportunities
- We provide a work culture that values you and invests in your career
- Generous salary packaging and not-for-profit tax benefits - claim up to $15,900 tax free plus additional $2650 in entertainment per year
- Private health insurance discounts
- Range of discounts (300+)
- An Employee Assistance Program for staff and family

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