Customer Integration App Manager

2 weeks ago

Melbourne, Australia Team Global Express Full time

**What You’ll Be Doing**:

- Oversee the development, stability, and performance of Salesforce, WebMethods, and related customer integration platforms.
- Define and implement strategic roadmaps (from immediate priorities to 3-year plans).
- Lead technical teams and vendors through enhancements, project delivery, and system upgrades.
- Collaborate with business, IT, and operations stakeholders to understand and deliver on requirements.
- Uphold rigorous security, compliance, and access control protocols.
- Lead proactive monitoring, system audits, and technical documentation to ensure data integrity and operational excellence.

**Cyber Security Responsibilities**:

- Monitor system threats, logs, and alerts, and coordinate incident response activities as needed.
- Implement and maintain firewalls, intrusion detection, and secure coding practices.
- Educate stakeholders and end-users on cyber safety practices such as phishing awareness and data protection.

**What You’ll Bring**:

- Proven experience managing enterprise CRM, marketing, and integration platforms — Salesforce and WebMethods preferred.
- Strong understanding of AWS environments, APIs, and data security best practices.
- Experience leading blended technical teams (internal and vendor).

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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