Customer Service

5 days ago


Rochedale, Australia Franklyn Full time

**About Us**:
FHA Wholesale is a Brisbane owned and based window furnishings manufacturer. Since opening in 1987, we have continued to innovate and improve our products so we can offer our clients, based all over Queensland and Northern NSW, an ever changing and expanding range of Blinds, Curtains, Shutters and Awnings. We take pride in the fact that we are a market leader in our industry.

**Key Responsibilities**:

- Support Department Manager with day-to-day Admin/Office duties
- Office duties; processing Online Work Orders, Data entry, Process invoicing and credit requests etc
- Liaising with internal and external stakeholders
- Assist wholesale customers with product & service queries

**Essential Criteria**:

- Previous Office Admin Assistant and Customer Service experience
- Intermediate Microsoft Office skills in Excel, Word, etc
- Experience with ERP Systems (specific training will be provided)
- High level of initiative, attention to detail and the ability to meet deadlines
- Ability & willingness to learn new skills in a fast paced, dynamic work environment
- Ability to multi-task, prioritise and operate in a fast-paced environment.

You will have a passion for learning new skills to build a career in an iconic Queensland owned and run business.

We are an equal opportunity employer committed to promoting diversity in the workplace.

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplementary Pay:

- Bonus

**Experience**:

- Office administration: 3 years (required)
- Customer service: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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