Account Manager

1 week ago

Cambridge, Australia DOWELL WINDOWS Full time

_Founded in 1860, Dowell Windows has been in the building industry for over 160 years in the window manufacturing business. We are proudly Australian owned and operated and continue to strengthen in the residential market. Our goal is to provide sustainable windows to our clients in the building industry at the highest standard._

At Dowell, our values - **Care, Resilience, Integrity, Collaboration, and Excellence** - are essential in guiding our decision-making, actions and the leadership behaviours we want to encourage.

**About the Role**:
We have an exciting opportunity for an Account Manager to join the Cambridge team to grow and manage our existing accounts. Reporting to the Branch Manager TAS, the role will draw on your sales skills and experience in building relationships with customers and delivering outstanding sales results for our business.

**What We Offer**:

- Fully Maintained Vehicle and Tools of Trade
- Competitive Salary and Flexible Work Environment
- Dowell Product Discounts
- Ongoing Training and Support
- Career Growth and Development Opportunities
- Health and Wellness Programs
- Employee Recognition Programs - Dowell Values Awards, Service Awards

**Your key responsibilities will include, but are not limited to**:

- Developing and maintaining existing accounts by building strong customer relationships
- Scheduling site visits and working closely with builders and clients to understand their needs
- Collaborating with internal teams and external clients to drive sales and deliver outstanding service
- Achieving sales targets and budgets through continuous performance improvement
- Managing customer complaints and implementing long-term solutions to prevent recurring issues
- Providing expert guidance to customers on Dowell products by staying up to date
- Representing the company at trade shows and industry events as required

**What We’re Looking For**:

- Experience in sales, preferably within the building materials market
- Excellent communication skills
- Ability to read a building plan
- Ability to work well autonomously and in a team
- An open, honest and authentic approach
- Strong computer literacy with the ability to use Microsoft software such as Word, Excel and Outlook

If you're ready to take the next step in your career with a strong and supportive business, we’d love to hear from you **Apply** with your resume AND a 100-word or less summary on why you’re the perfect fit for this opportunity.

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $80,000.00 per year

**Benefits**:

- Company car
- Employee discount
- Professional development assistance

Application Question(s):

- Do you have experience in a role which requires relationship management experience?
- Do you have experience in a sales role?
- How many years' experience do you have as an account manager?
- How many years' experience do you have in the construction industry?
- What's your expected annual base salary?
- How much notice are you required to give your current employer?

Licence/Certification:

- Australian driver's licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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