Housekeeping Supervisor

Work at the Luxury Hotel in Gold Coast
- Career development opportunities
- Dynamic team with diverse people culture

**_Let us introduce Silk Hospitality_**

Silk Hospitality is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, Silk is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional and tailored client experience.

Currently over 3,500 Silk Hospitality employees across Australia benefit from a culture that pro-actively supports a safe, modern and secure working environment. We offer flexible working conditions for our operations personnel, innovative systems and technology, and most importantly, substantial investment into our people, to best support their professional development and career progression goals.

Silk Hospitality’s personnel operate with the upmost integrity and have an innate appreciation for quality. With a proud history of hard work, accomplishment and success, Silk Hospitality is an excellent choice for those who are dedicated and passionate and who seek a rewarding career in the hotel services industry.

**_Silk Hospitality_**
**_ opportunities?_**

As the result of a ramp up in current demands,
**Silk Hospitality** has permanent part-time opportunities for
**experienced personnel **to join our growing team at
**Gold Coast**.
**Silk Hospitality **personnel must operate with the upmost integrity, have an innate appreciation for quality and possess the ability to provide outstanding customer service.

**Expressions of interest are invited for the following roles**:

- Housekeeping supervisors
- Office Co-ordinators

**Housekeeping Supervisor**
**Responsibilities**
- Supervise and co-ordinate all housekeeping functions
- Lead, train and develop the team
- Ensure efficient cleaning of designated areas
- Conduct daily guest room inspections
- Ideally experienced working with Opera
- Provide clear communication to other hotel departments
- Attend to guest inquires
- Ensure Workplace Health & Safety procedures followed

**Office Co-ordinator**

**Responsibilities**:

- Consistently offers professional, engaging and friendly service.
- Exceptional communication skills and computer skills
- Generate various operational reports for the coordination of the Housekeeping department.
- Handle telephone calls and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for both internal and external Guests.
- Maintain effective record and filing systems.
- Process requests and delegates work assignments in a timely manner while adhering to the Hotel’s brand standards.
- Responsible for communicating all operational concerns to the leadership team.

**_What can _**
**_WE_**
**_ offer _**
**_YOU?_**

At
**Silk Hospitality** we value all our people and genuinely believe they are the cornerstone of our ongoing growth and success. We work hard to foster a spirit of camaraderie and unity among the team, a spirit that supports honesty and integrity, celebrates and appreciates diversity, encourages team collaboration, and applauds working together to drive high-quality outcomes.

**_Along with:_**
- Permanent part-time employment
- Super paid on all hour’s work
- Ideally you will be available for at least four shifts per week-including weekends
- Ongoing training & support
- Possibility of career progression

**Our Recruitment Process