Home and Investment Lending Assistant, Hobart Tas

1 week ago

Hobart, Australia ANZ Banking Group Full time

**Req ID**: 94641
**Department**: AR Branch Network
**Division**: Australia Retail
**Location**: Hobart
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Home & Investment Lending Assistant in our Retail Banking, you’ll play a key role in working with the Home & Investment Lending Manager to support customers in saving for, buying and owning their own home or investment property.
You will coach customers through each step of the journey, ensure their experience with ANZ is seamless and maintain relationships with existing customers. You will be passionate about delivering on our Customer Promises to ensure customers are strong advocates for ANZ
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: 61 liverpool Street, Hobart TAS 7000
**Work Hours**: Full Time (40 hours/week)
What will your day look like?
As a Home & Investment Lending Assistant, you will have the opportunity to:

- Work with the Home & Investment Lending Manager to support customers in saving for, buying, and owning their own home or investment property
- Coach customers through each step of the journey,
- Act as a mentor to other members of the branch, coach them, and enjoy inspiring them to provide the best possible customer experience
- Maintain relationships with existing customers and ensure customers’ experience with ANZ is seamless
- Deliver on our Customer Promises to ensure customers are strong advocates for ANZ

What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Role model strong customer focus, preferably with home lending and retail banking experience
Financially savvy and active user and promoter of technology
Ability to multi-task, highly adaptable to change and ambiguity
Proactive, shows initiative with strong analytical skills and the ability to resolve problems
Excellent interpersonal and communication skills and enjoys working in a collaborative team environment
High level of attention to detail is essential
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
14/05/2025, 11.59pm, (Melbourne Australia)

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