Eligibility Officer

7 days ago

Melbourne, Australia HAYLO People Full time

Opportunity to learn and specialise in workers compensation specialist role
- Hybrid work arrangement: 1-2 days in the office and remaining from home
- Salary: $98,000-$105,000 package

Great opportunity if you’re seeking to move from workers compensation scheme experience or personal injury law experience to an Eligibility Officer role.
- Opportunity to learn and specialise in workers compensation specialist role
- Hybrid work arrangement: 1-2 days in the office and remaining from home
- Salary: $98,000-$105,000 package

HAYLO People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a trusted and well-known insurer who are seeking to expand their Workers Compensation Eligibility Claims team. In this role, you will be responsible for assessing the eligibility of the workers compensation claim by collecting the required information to evaluate the claims and communicating the decision made for the workers compensation claim.

You will be working amongst a team who are passionate about working to a legislated timeframe and providing a clear outcome to external stakeholders.

This is a permanent full-time role working in the Melbourne CBD office 1-2 days a week.

**Benefits**
- Salary: $98,000-$105,000 package based on experience
- Hybrid and flexible working arrangements: 1-2 days in office and remaining from home
- Onsite learning & development team with a structured career pathway

**The role**:

- Be the first point of contact for claims and determine liability
- Work within Victorian Workers Compensation legislated requirements
- Collect and document medical and circumstantial information correctly
- Create documents/determination letters based on the evidence gathered

**About you**
- 2 years of experience in workers compensation case management or personal injury law
- Have a genuine, caring nature that puts stakeholders at the heart of what you do, showing empathy in all circumstances.
- An organised person who demonstrates strong time management skills and prioritisation.
- A true team player who supports peers and loves helping others.

  • Eligibility Officer

    5 days ago

    Melbourne, Victoria, Australia Gallagher Full time $90,000 - $120,000 per year

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Eligibility Officer

    5 days ago

    Melbourne, Victoria, Australia Gallagher Bassett Full time $60,000 - $90,000 per year

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Eligibility Officer

    5 days ago

    Melbourne, Victoria, Australia Gallagher Full time $60,000 - $90,000 per year

    Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of...

  • Eligibility Administration Officer

    2 weeks ago

    Melbourne, Australia Allianz Australia Full time

    **Eligibility Administration Officer - Personal Injury | Melbourne **| 5-month Contract** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the...

  • Entry Level Eligibility Officer

    5 days ago

    Melbourne, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Eligibility Administrative Assistant

    1 week ago

    Melbourne, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Technical Manager

    7 days ago

    Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Eligibility Specialist

    1 week ago

    Melbourne, Australia Allianz Full time

    ELIGBILITY SPECIALISTS - PERSONAL INJURY - MELBOURNE, VIC At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and...

  • Capability Specialist

    5 days ago

    Melbourne, Australia Gallagher Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that...

  • Eligibility Specialist

    1 week ago

    Melbourne, Australia Allianz Australia Full time

    **ELIGIBILITY SPECIALIST - MELBOURNE, VIC** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...