Eligibility Officer

2 weeks ago

Melbourne, Australia HAYLO People Full time

Opportunity to learn and specialise in workers compensation specialist role
- Hybrid work arrangement: 1-2 days in the office and remaining from home
- Salary: $98,000-$105,000 package

Great opportunity if you’re seeking to move from workers compensation scheme experience or personal injury law experience to an Eligibility Officer role.
- Opportunity to learn and specialise in workers compensation specialist role
- Hybrid work arrangement: 1-2 days in the office and remaining from home
- Salary: $98,000-$105,000 package

HAYLO People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a trusted and well-known insurer who are seeking to expand their Workers Compensation Eligibility Claims team. In this role, you will be responsible for assessing the eligibility of the workers compensation claim by collecting the required information to evaluate the claims and communicating the decision made for the workers compensation claim.

You will be working amongst a team who are passionate about working to a legislated timeframe and providing a clear outcome to external stakeholders.

This is a permanent full-time role working in the Melbourne CBD office 1-2 days a week.

**Benefits**
- Salary: $98,000-$105,000 package based on experience
- Hybrid and flexible working arrangements: 1-2 days in office and remaining from home
- Onsite learning & development team with a structured career pathway

**The role**:

- Be the first point of contact for claims and determine liability
- Work within Victorian Workers Compensation legislated requirements
- Collect and document medical and circumstantial information correctly
- Create documents/determination letters based on the evidence gathered

**About you**
- 2 years of experience in workers compensation case management or personal injury law
- Have a genuine, caring nature that puts stakeholders at the heart of what you do, showing empathy in all circumstances.
- An organised person who demonstrates strong time management skills and prioritisation.
- A true team player who supports peers and loves helping others.

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