Manager Quality Assurance Fco

1 day ago

Sydney, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: Aust - NSW Metro

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

**About the Role**

As part of NAB's ongoing commitment to regulatory compliance, a Centre of Excellence is being established to help the Ubank business meet it's AML/CTF and broader financial crime obligations. This includes centralisation of capabilities for Know Your Customer (KYC) - Customer Onboarding, KYC Refresh, Enhanced Customer Due Diligence, Transaction Monitoring and Fraud Prevention.

**What you'll be doing**
- Management of operational queues with in SLA
- Working with the Ubank Financial Crime Management team to align business out comes with the wider business
- Coaching and leadership of analysts and Senior Associates in the Quality assurance team
- Participation in the building and enhancement of the Ubank brands Financial Crime Program
- Building out procedures for process improvement and best practices

**What you'll bring**
- 5 years of financial crime management or equivalent industry experience
- 2 years people leadership experience in a operational team.
- Experience in Banking and Financial services
- Experience as a Senior Analyst or Lead with in a financial services firm or financial crime team
- Strong people leadership capabilities with in an operational environment
- Deep Financial crime Knowledge and Capability manage financial crimes assurance and quality programs
- Ability to build and reviewing Quality Assurance models and Regulatory review models
- Operations management with in a stand alone fast paced team
- Coaching and development capability's of operational teams
- Process documentation and risk documentation capabilities
- Strong analytical skills and the ability to analyse data across multiple systems.
- Strong risk mindset and understanding of business risk models
- Process and task orientated
- Operational experience within a financial services or banking environment

**What we can offer**

We embrace diversity of thought, style and working arrangement to ensure our workforce is representative of the community that we service.

Have a chat to us about how our support of workplace flexibility can work for you.

**NAB, invested in you**

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

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