Personal Assistant

**Mamre** is one of Brisbane’s longest-running disability support providers. Proudly not-for-profit and operating for over 40 years, we allow you to make a real difference in the lives of people with disability and their support networks.

**About you**

We are looking for passionate people who want to help others live life their way. If you’re looking for a role that allows you to give back to the community while utilising your skills, join an organisation that leads with purpose and puts people at the centre of everything it does.

**About the role**

The **Personal Assistant** (PA) provides an elevated level of professional administrative support to the Executive Director (ED) | People and Engagement and Executive Director | Capability Building to ensure excellence in customer experience and service delivery across the Organisation and its customers. The PA will liaise with internal and external stakeholders including Senior Leaders, customers, and members of the public.

The PA ensures that both EDs are prepared and informed on relevant matters in a timely manner. This includes researching, preparing and ensuring responses to telephone calls and correspondence occur within agreed timeframes and proactively managing the diary of both EDs. The position demonstrates highly skilled communication, initiative, discretion, and confidentiality in providing this support. The PA collaborates with all staff members to provide high-level support to the EDs.

This is a **fixed-term contract** role for **3 months** at our Windsor Head office.

**KEY ACCOUNTABILITIES AND RESPONSIBILITIES**:

- Provide quality and timely administrative support to EDs
- Maintain a high level of awareness of matters concerning both EDs to effectively respond to enquiries and exercise sound judgement on the manner of response
- Maintain and coordinate an effective calendar and filing system, ensuring the EDs competing demands are effectively managed
- Co-ordinate relevant staff responses and/or input into projects, programs, reports, correspondence, and corporate issues
- Support the EDs by proactively responding to enquiries from customers and staff with a high level of discretion, maturity, diplomacy and judgement ensuring an exceptional customer experience
- Prepare agendas and minutes of various internal and external meetings (or other agreed meetings).
- Follow-up matters arising at such meetings on behalf of the EDs
- Providing support to Senior Leadership Team (SLT) and other staff when required

**REQUIREMENTS**:

- Minimum four years experience as a Personal Assistant / Executive Assistant (or similar executive administrative role) within the Disability Sector
- Tertiary qualifications in Business administration or equivalent and/or a combination of relevant work experience
- Demonstrated ability to proactively support the EDs with their day-to-day operations including anticipating
- Ability to sustain high-level performance, problem-solve and meet demanding work deadlines with limited supervision.
- Proficient skills in Microsoft Word, Excel, PowerPoint, Outlook and Sharepoint
- Highly developed time management, planning and organisational skills
- High-level grammar, written, verbal and communication
- A commitment to quality outputs with a high degree of attention to detail and a customer first
- Demonstrated ability to maintain discretion, confidentiality, display maturity, judgement, political acumen and diplomacy in responding to/and in management of enquiries from staff and clients.

**Join the team**

Visit Mamre - Mamre Association Inc. for more information about who we are, what we do, and how we create good lives together.

Please see attached Position description for more details.