Field Service Supervisor

3 days ago

Belrose, Australia Dematic Pty. Ltd. Full time

Global leader in automation and robotics
- Play an instrumental role within our team
- Attractive package with excellent overtime opportunities
- Customer sites located mainly in Sydney Metro, Sydney West and South West areas

Join Dematic as NSW Field Service Supervisor and lead the charge in revolutionizing the logistics and supply chain industry

You will be working on our Customer sites located all over the Sydney metropolitan area mainly covering Sydney’s West and South West areas as well as visiting regional sites periodically.

**What we offer**:
**Why Dematic?**

At Dematic, we are a global leader in automation, innovation, and robotics, with over 200 years of industry experience. Our commitment to excellence drives us to empower our employees and our customers alike. With a rich history of pioneering intelligent automated solutions, we are shaping the future of commerce in manufacturing, warehousing, and distribution.

**What You’ll Do**:

- **Lead and Inspire**: Supervise a team of skilled technicians, ensuring they deliver top-notch service while fostering a culture of collaboration and integrity.
- **Drive Innovation**: Implement solutions that enhance operational efficiency and customer satisfaction.
- **Customer Focus**: Build strong relationships with clients, understanding their needs and providing tailored support.
- **Problem Solving**: Tackle challenges head-on, utilising your expertise to troubleshoot and resolve technical issues swiftly.
- **Fresh Ideas**: View to improve process where possible with a focus on daily operations

**Tasks and Qualifications**:
**What We Offer**:

- **Competitive Package**: Enjoy an attractive package along with excellent overtime opportunities
- **Fully Maintained Company Vehicle **, Tools, Uniform Phone & Laptop provided
- **Dynamic Environment**: Join a diverse workforce where every employee’s unique strengths are valued
- **Career Growth**: With access to continuous training and development programs
- Financial Support for further Education
- Excellent Employee Referral Bonus Program
- Novated Leasing options

**Who You Are**:

- You have a proven track record in Field Service or a similar role within the Automation or Logistics sectors.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication skills, both verbal and written.
- A proactive problem solver who embraces challenges and is always looking to improve.
- Understanding of working to a contract and complexities within it
- Industrial Mechanical / Fitter or Electrical qualified
- Hold a current drivers licence

**What You Will be Working On**

All things maintenance including:

- Attending conveyor & crane breakdowns
- Fault finding
- Contract repair & maintenance
- Installations & commissioning of cutting edge equipment

**How To Apply**

Australian working rights required for this role.
- Dematic is committed to proving equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment._

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