Assistant Community Manager

**Kindness l Care l Respect**

**Permanent Part-Time - 3 days a week**

Looking to build your career in a sector that brings life to older Australians? At Aveo, we are proud to be of service to our residents, creating a community environment that feels like home and enables residents to be their best self through their later life journey.

Aveo is seeking a highly motivated **Assistant Community Manager **to join our team at **Aveo The Domain Country Club **located in **Ashmore, QLD.** As the Assistant Community Manager, you will work closely with the Community Manager and your broader team to help ensure smooth day-to-day operations of the community. Your customer-centred approach to your work and ability to connect with the residents will help you be successful. This role is customer-facing where you will be required to be organised, fast-paced, solutions-driven and friendly. We are looking for a seasoned professional that will use their existing skills & experience to deliver a high level of service to this community.

**About the role**:

- This is a full-time Monday-Friday role, meaning no weekends
- Reporting to the Community Manager, you will support the residents & their families, internal stakeholders and external contractors.
- Be the first point of contact for residents and their queries & concerns
- Ensure ongoing daily operations of entire village services including safety, security, maintenance, appearance standards and financial performance
- Assist with budget development & financial management
- Assist with the Community Manager with rostering, interviewing and day-to-day people practises

**About you**:

- Experience in an operations-based management role highly desirable (e.g Retirement Living, Hospitality Management, Hotel/Tourism, Property Management or Facilities Management)
- Tertiary qualification in business or related discipline (desirable, not essential)
- Body Corporate experience is an advantage (not essential)
- Demonstrated knowledge of Retirement Living standards (desirable, not essential)
- Intermediate to Advanced use of Microsoft Suite and highly computer literate as you will learn new programs
- High level of written & verbal communication and negotiation skills
- Strong focus on results and customer satisfaction
- Aveo are formally requesting that all employees be fully vaccinated against COVID-19 to protect our colleagues and the residents in our communities who are among the most vulnerable. New employees joining the business will need to be comfortable with this requirement prior to joining Aveo._

**What we offer**:

- Monday-Friday full-time role, no weekends
- Up to 8 weeks Parental Leave
- **Two 'All About Me' Days per year, allowing you to enjoy days off without using your annual leave**:

- Ability to purchase additional Annual Leave
- **Employee Referral Program, earning you up to $1000**:

- Be part of a friendly and supportive team in an elite & prestigious community
- Aveo Benefits - access to exclusive savings on hundreds of retailers, products & services
- Join a leading retirement communities operator
- Be part of an organisation focused on innovation and support

**About Aveo**:
Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia. Aveo's philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently do so for over 12,000 residents across 90 plus retirement communities across Australia. Aveo's vision is to be Australia's leading and most innovative seniors living provider. Our mission is to honour and serve the residents through Kindness, Care and Respect.