Concession Manager

5 days ago

Sydney, Australia The Talent Mill Full time

**Australian Designer Brand - David Jones Macquarie**

Now Hiring | This stunning Australian Designer brand has been creating stunning yet relaxed designs for women for the last 10 years. They have been on a growth trajectory this year opening inspired, elevated retail spaces across Sydney, Melbourne and Perth. This Melbourne born brand resonates with women seeking contemporary, timeless garments that transcend seasons.

As part of their expansion, they are searching for a Concession Store Manager to join their newly opened space in David Jones, Macquarie.

**This role will see you**:

- Build and drive a customer-led culture through leading by example and delivering excellent service standards
- Inspire and mentor a diverse team of footwear enthusiasts to reach set KPIs and sales targets - celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy
- Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement (report to peers and senior management)
- Effectively manage the wage costs in store and roster for success
- Recruit, select and train like-minded team members

**To set you up for success we see you bringing**:

- You have previous Concession or Assistant Management experience built in an environment of 1:1 customer experience
- You understand how to create a memorable service experience for customers
- You have experience in training, coaching and mentoring team members
- You have a proven record of driving and exceeding KPI's

In this role you will work full time hours across Tuesday - Saturday. In return there is a strong salary offering plus bonus plus clothing allowance on offer Additionally:

- Generous discounts for you and your family across the groups brands
- Quarterly wardrobe allowance
- Training and development - we want you to grow and get the most out of your role
- Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways
- Exclusive benefits platform - access to generous savings from leading retailers

Not for you but know someone amazing? Great talent knows great talent - we offer a $300AUD brand voucher for successful referrals. T&C apply.

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.

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