Service Coordinator

2 days ago

Parramatta, Australia Pettit Pharma & Device Search Full time

Have you worked in a call centre environment?
- Work with a company who puts patients at the forefront of everything they do.
- Work for a business that are a certified "Great Place to Work"

THE COMPANY YOU WOULD BE JOINING
- This global medical device/technology company bases everything they do on genuine care for health and well-being.
- They are a trusted medical services and solutions partner, driving healthy outcomes for people facing movement challenges.
- They create value by improving clinical outcomes for patients and enabling a better work environment for healthcare professionals.

WHAT’S IN IT FOR YOU
- A career at this company will provide opportunities that both challenge and inspire.
- Strong leadership culture of high trust and respect.
- High level of integrity, this company does the right thing

WHAT YOU WILL LEAD AND GROW
- Our client is seeking an experienced, motivated professional to support their Field Service team, providing exceptional service to clients nationwide. Collaborating with Sales, Warehouse, and Operations, you will play a key role in coordinating activities and ensuring customer satisfaction.
- As the Service Coordinator, your responsibilities will include answering customer calls, scheduling service technicians, processing service reports and invoices, managing service agreements and renewals, assisting with quotations, coordinating subcontractors, supporting the Service Manager and team, managing spare parts inventory, and handling general administrative duties.
- If you're enthusiastic, self-motivated, and thrive in a dynamic environment, we want to hear from you Take this opportunity to make a significant impact and grow your career with this medical device company

WHAT EXPERIENCE & SKILLS WILL YOU NEED TO GET THE JOB?
- 2-4 years of administration experience, preferably in a call centre environment
- Experience in customer relationship management
- Familiarity with ERP systems
- Enthusiastic and self-driven, with the ability to work independently
- Skilled in building and maintaining relationships with colleagues and customers
- Excellent communication skills are a must
- Please note that full COVID-19 vaccination is a requirement for this role.

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