Front of House Manager
14 hours ago
**Lead and develop a a dynamic team of Outbackers**:
- ** Work for a company with a culture of respect and camaraderie**:
- ** Training, growth and development with promotion opportunities**:
- ** Full-time role**
**Excellent opportunity for a passionate, dedicated leader to help make our restaurants a success, as a Front of House Manager.**
**About us...**
**Outback Steakhouse** is a contemporary, casual dining steakhouse restaurant. We pride ourselves on serving up serious food and concentrated service; our unbeatable steak cuts are complemented by delicious choices of chicken, ribs, seafood, and pasta.
The success of an **Outback Steakhouse** is the result of our Principles and Beliefs along with a culture of respect and camaraderie. We believe that if we take care of our people — Outbackers, customers, suppliers, neighbors and partners — then the institution of Outback will take care of itself. These Principles and Beliefs determine how we do our jobs and conduct our business.
**Outback Steakhouse** opened its first Australian location in Parklea, Sydney in 2001 and can be found in over 25 international locations.
We hope that this will help you make the career decision that’s right for you.
**About the role**
We are looking for a responsible, energetic and committed person to come and join the Outback family as a **Front of House Manager.**
The FOH Manager is responsible for the daily operations of the FOH functions in a restaurant, including appearance, presentation, customer experience and professional leadership and direction to employees. In respect to your team, your purpose will be to prepare them to exercise good judgment, live our Principles and Beliefs and coach them to deliver on hospitality to all of our guests.
Our managers rotate shifts, so you can expect to work a wide range of hours, including closings, weekend, and holidays. We are closed on Christmas day.
In this role, you will be required to undertake the following duties:
- Assist with staffing level and determining which staff are assigned to each shift.
- Manages all employees to maintain high employment quality standards consistent with the Outback brand including, but not limited to, hiring, development, counseling, promotion, discipline, and termination as appropriate.
- Share the vital responsibility to recruit, interview and hire Outbackers to staff your restaurant.
- Champion our development paths for all Outbackers so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
- Enforce safety and sanitary practices and maintenance.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards. The operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
- Actively participates as a member of the management team.
- Responds to guest comments and seeking the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
- Sets excellent customer service, hospitality and work examples.
- Demonstrate knowledge of the entire menu and preparation.
- Engage in community and market-related opportunities at the restaurant.
**About you**
**Minimum Requirements**:
- One (1) year previous restaurant management experience.
- A current Responsible Service of Alcohol certification.
- Must be able and willing to work a flexible schedule.
**Preferred Requirements**:
- One (1) year previous experience in full service (including bar) restaurant management.
- Certification in food safety and/or first aid.
- Willingness to relocate within the assigned region.
- Computer skills.
**If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you**
**APPLY NOW**
No recruitment agencies please
Outback Steakhouse Australia is an Equal Opportunity Employer.
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