Employment Consultant

Purpose driven and want to make a difference in the community?
- Build meaningful relationships with employers and community organisations
- Excellent salary and benefits and great workplace culture

We are in the game of helping people, and as an
**Employment Consultant**
**in our Disability Employment Services** team, you will be key to making employment opportunities accessible for everyone. You will provide an outstanding level of customer-centric one-on-one support to motivate, encourage and support our customers through the journey of preparing for, searching for and obtaining sustainable employment.

We're on the hunt for a new superstar for a role that will support and help improve the lives of members of the LGBTIQA+ Community. The role will assist them back into work with employers who care and want to make an impact.

In this role, you will:

- Be tasked to build your caseload and create the path for the role by connecting and building relationships with LGBTQIA+ organisations and helping people with a disability into meaningful and supportive employment.
- Provide a game-changing customer experience.
- Prepare your customers for work through job search support, training, work experience and other vocational activities.
- Strive to achieve excellent results by creating opportunities for your customers, not just back into work but with other support across the wider community.
- Generate new and repeat business by creating and maintaining positive customer relationships.
- Work closely with customers and employers to find and place people in a role that matches and supports them.

**Why WISE?**
- Competitive salary package including base salary, superannuation, not-for-profit salary packaging, company laptop & iPhone.
- Join a growing organisation that genuinely cares for its people, our customers and the community at large.
- Reward and recognition initiatives and ongoing learning and development (inc. full training upon start).
- Access to a diverse range of employee benefits including an annual Diversity Day, the ability to purchase additional annual leave and various healthy lifestyle initiatives.
- Access to exclusive benefits and discounts from leading retailers.

**About you**:

- Outstanding verbal and written communication skills.
- Highly developed planning, coordination, time management skills and attention to detail.
- Computer literate, and an ability to work towards KPI’s.
- You will thrive on our key attributes of Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset.
- Tertiary qualification in a related field (preferred, but not essential).
- Full Australian working rights, ability to satisfy national police check and Working with Children Check requirements.
- Current driver’s license where required.
- Double vaccinated against COVID 19.

The successful applicant for this role will demonstrate extensive customer service experience and commitment to customer-centric work culture. You are a natural relationship builder who wants to make a positive impact within the LGBTQIA+ community.

You are resilient, adopt a solutions-focused approach to your workload, and easily bounce back from challenges. You are motivated to work hard and tackle any challenges in an agile way, continually evolving the way you work.

**About WISE**:
Celebrating 30 years in the employment services industry, WISE Employment is a not-for-profit organisation committed to providing quality employment, training and support to the disadvantaged members of our community, the long-term unemployed and people with disability. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates two highly successful socially inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.

**How To Apply**:
Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements, along with your preferred location(s).