Account Manager, Consumables

5 days ago


Sydney, Australia Amazon Commercial Services Pty Ltd Full time

1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Are you familiar with account management or sales? Do you identify yourself with our motto "work hard, have fun, make history"? **Amazon is growing in Australia**: grow with us We are growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us in our mission to be the most customer-centric company on Earth. To reach our goal we need talented, bright, and driven individuals. If you'd like to help us build the number one place to find and buy anything online, then this role is for you. We are looking for a smart and driven Account Manager to join our Existing Seller Management (ESM) team, managing priority existing thirty-party sellers at Amazon's Marketplace in Australia. You'll join a diverse team of high performing Account Managers working with some of the top Selling Partners in the AU marketplace, with ample opportunity to grow and develop new skills. **Key job responsibilities - You will**: - Work with established Selling Partners, helping to drive growth across multiple categories. - Work with a wide range of businesses and decision makers, from eCommerce arms of major Australian brands and retailers to smaller independent/family businesses. - Collaborate with Product teams to help with Selling Partner education and adoption of Amazon services such as Fulfilment by Amazon (FBA), Amazon Easy Ship (AES), Multi-Channel Fulfilment (MCF), Sponsored Advertising, and deals (including deal events such as Prime Day, Black Friday and Cyber Monday). - Meet or exceed targets for seller account management. - Support Selling Partner in growing their business and following best-practices to help increase traffic and sales, including improving their Amazon store page and product detail pages, leveraging Amazon Ads, promotions, deals and coupons, building their brand with Amazon Brand Registry, and managing stock and inventory. - Analyse internal and industry data to understand the competitive landscape to identify customer behaviours, trends and new opportunities. - Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams. - Drive customer satisfaction. - Work closely with marketing, merchandising, business development, customer service, and other key internal Amazon stakeholders. ----------------------------- - Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology. Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others. Sydney, NSW, AUS - Experience with pipeline management skills to include utilization of Salesforce or other CRM tools - Experience and track record of exceeding sales goals **Acknowledgement of country**: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. **IDE statement**: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



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