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IT Service Desk Level 1

2 weeks ago

Altona North, Australia Coachwood IT & Executive Recruitment Full time

Our client is a leading full-service technology group in Melbourne's inner West looking for a Service Desk Administrator who is enthusiastic about what they do, who wishes to grow their career and is eager to take on new challenges, with a learning mindset. This role will be full time at a customer site so driver licence and access to own vehicle is preferred.

**You will be involved in**:

- Providing end user support
- Resolving internet outages
- Imaging laptops
- Office 365 license management
- Managing anti-virus and security updates
- LAN and WAN support of networking software/hardware
- Maintain documentation, reports and records regarding infrastructure solutions deployed

**To thrive in this role, you will need to have**:

- Recent Tertiary qualification in Networks/Systems Administration, Information Systems, Computer Science or similar IT discipline.
- Outstanding customer service
- A desire to be a true team player
- An understanding of Windows server, Active Directory, LAN/WAN, Exchange and/or VMware etc.

Benefits include:

- Commitment to getting you up to speed across various technology areas
- Generous above Award rate salary plus Super
- Social activities in office for fun and team building.

**Altona North location with free on-site parking.**

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Professional development assistance
- Travel reimbursement

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person