Nsw Program

_**Put your know-how, ability & energies to the test in our high-tech environment**_
- The work you’ll do here will change driving behaviours and save lives on our roads
- A pioneering team culture that enables you to thrive - we are flexible, values-led & impact-driven.
- Join forces with exceptional teammates to solve real world problems together
- Excellent base salary + STI and LTI bonuses on offer.
- We are growing - there are great long-term opportunities for you here.
- Based at our Ingleburn site, with flexibility to work from home from time to time.

Bring your passion for Program Management best practice and delighting the customer, and head up the delivery of our two live road safety programs in NSW.

**Who we are**

Acusensus is an Australian success story, with a mission to design and develop AI-enabled solutions that make the world a safer and more sustainable place to be.

We are proud of our work and the impact we are making.

We are an established & growing team, now with offices and team members in Melbourne, Sydney, Brisbane, UK & the US. With global aspirations, our technology is influencing significant behavioural changes and saving lives on Australian roads and roads all around the world.

**Our values**

**“Knowing that the work we do prevents injuries and saves lives inspires us”**

**Impact**:

- We are driven by our mission to develop and deliver solutions that make a positive and sustainable impact, creating safer communities across the globe.

**Collaboration**:

- We believe that solutions to any big challenge are best discovered through collaboration.

**Integrity**:

- We pride ourselves on conducting our business ethically and responsibly. We keep our word; we deliver on our promises.

**Care**:

- The safety and wellbeing of our employees, our customers and the community come first here - we care about people.

**Opportunity**

Reporting through to the ANZ General Manager, this is a very important role within our ANZ business structure.

The primary purpose of the position is to head up the delivery of Acusensus Programs across the state of NSW. Two significant programs are now operational across the state - the first a Mobile Speed Camera [MSC] Program and the second a Mobile Phone Detection Camera [MPDC] Program.

Key to your success in this frontline position will be your well-developed communication skills as well as your ability to build great working relationships with multiple internal and external stakeholders. At Acusensus we aspire to delight our customers and to build relationships that are honest, transparent, authentic and collaborative.

Your analysis and reporting skills will also be very important, same too your ability lead and engage stakeholders in continuous improvement initiatives.

Responsibilities will include things like:

- Developing, communicating and reviewing Program Plans and specifications, schedules, costs saving initiatives and variations.
- Working with our Services Team to plan resources in line with program requirements and to ensure turnaround times on maintenance are met and service levels are minimised and optimised.
- Establishing yourself as the key contact across the customer base for both programs currently live in NSW.
- Leading our relationship and the day-to-day operations and communications with a key subcontracting partner who provides staffing solutions that are essential to the successful delivery of our MSC Program.
- Providing direction and working in close partnership with our functional teams that support NSW Programs. This includes our Pre-verification Team, Image Review Team, Asset Maintenance Team, Help Desk Support Team, Roadside Services & Operations Team, Software Engineering Team and our WHS & Quality Team.
- Managing all NSW program reporting requirements.
- Working with program specific data to analyse, dissect and create reporting to track program performance.

A full Position Description will be provided in the early stages of the Hiring Process

**What you'll bring**

This position is ideally suited to skilled Program Manager, Customer Experience Manager and/or Customer Relationship Manager who has successfully led the delivery of Programs that are driven by a technology and/or engineering based solution. The opportunity to join forces with exceptional teammates [all experts in their respective fields] to solve real world problems together, will also be highly appealing to you

Beyond this, Selection Criteria includes;
- Well developed Program Management skills;
- Exceptional communication and relationship building skills and the ability to deal with multiple internal and external stakeholders;
- Strong analysis and reporting skills complemented by the drive to continuously improve operations;
- Confident technology skills; and,
- Excellent literacy and numeracy abilities accompanied by a passion for complex problem solving.

**To Apply**

Schedule:

- Monday to Friday

Supplemental pay types:

- Bo