Service Desk Analyst

6 days ago


Ballarat, Australia Talent International Full time

**Job Details**:
**Location**

Ballarat

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH103769_1689560321

**Contact**

Donal McCann

**Posted**

15 minutes ago
- Contract until end of December - Government Agency
- Level 1 support - ServiceNow experience nice to have

This position requires an experienced and customer-focused Service Desk Analyst to be the first point of contact in a service desk environment

**Key Accountabilities**
- Troubleshoot issues with Microsoft Teams
- Document processes for Microsoft Teams

**Skills & Competencies**
- Minimum 2 years as a Service Desk Analyst
- Excellent customer service skills
- Experience working with ServiceNow nice to have
- Good communication skills, both written and verbal, including a personable and professional phone manner

**What's in it for you**:

- Government Agency
- Ballarat Location - Hybrid working Arrangement
- Contract until end of December



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