Workplace Concierge

Company Description
**At AECOM, we’re delivering a better world.**

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team - 47,000 strong - driven by a common purpose to deliver a better world.

**Here, you will have freedom to grow in a world of opportunity.**

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program and construction managers - leading the change toward a more sustainable and equitable future. Join us and let’s get started.

**Job Description**:
AECOM’s Sydney office has an exciting opportunity for a proven Workplace Concierge to join the team. In this busy yet rewarding role, you will be an integral part of our Facilities and Group Services support team, providing assistance and direction to visitors and staff in the office.

This is a key role to ensure the smooth and effective operations of the office, whilst promoting a harmonious working culture.

Day to day responsibilities can include:

- Answer and direct incoming calls, greet visitors and promote the AECOM brand to ensure a welcoming experience
- Diary management. Assist with office support activities including the design and implementation of improvised office procedures and actively participate in the coordination of training and internal/external event management.
- Meeting room coordination and setup, includes moving tables and chairs
- Audio Visual (AV) support for client and internal meetings
- Organise catering
- Respond to client and staff queries and offer ongoing support
- Provide assistance with the professional completion of company documents such as technical reports, letters, proposals, CV’s etc.
- Fleet Management
- Assist with maintenance of online portals
- Coordination of office facilities and contractors, including ensuring office spaces are clean and inviting for staff
- Assist with the coordination of work from home kits for all staff
- Other ad-hoc duties as required.

This is a varied and busy role which would suit someone who is pro-active and enjoys working within a collaborative environment.

**About You**

You will have proven experience in a reception or administration role, ideally in a professional services environment. Above all, you will have a friendly and outgoing personality and be someone that enjoys helping others.
- Experience in a Corporate environment is preferred
- Outstanding customer services skills and an ability to build relationships and communicate with all levels of the business
- A systematic and well-organised workstyle, including strong time and self-management skills
- Ability to prioritise tasks and agility and flexibility to adapt to change
- Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint and Adobe PDF editing software.

**Qualifications**:
You will have proven experience in a reception or administration role, ideally in a professional services environment. Above all, you will have a friendly and outgoing personality and be someone that enjoys helping others.
- Experience in a Corporate environment is preferred
- Outstanding customer services skills and an ability to build relationships and communicate with all levels of the business
- A systematic and well-organised workstyle, including strong time and self-management skills
- Ability to prioritise tasks and agility and flexibility to adapt to change
- Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint and Adobe PDF editing software.
- Experience in a Corp