Branch Concierge

1 week ago

Perth, Australia Commonwealth Bank Full time

**Concierge - Mandurah Branch**:
We are looking for a Concierge to join our Mandurah branch on a part-time basis.
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:
**Roster (30.75 hours per week)**:

- Monday, Thursday and Friday: 9am - 4pm
- Tuesday and Wednesday: 9.15am - 4pm

**See yourself in our team**:
The Retail Bank is the public face of CommBank — in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

**Do work that matters**:
In this role, you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you interact with. You’ll be the first point of contact in the branch, helping customers feel welcome and supported, and guiding them to the right solutions — whether that’s self-service, digital banking, or a specialist team member.

We’re looking for someone who brings initiative, curiosity, and a proactive mindset — someone who sees the bigger picture and is ready to contribute meaningfully to the team and customer experience.

**More specifically, you will**:

- Build a personal connection with customers through meaningful conversations
- Help customers use our in-branch technology and digital banking options
- Respond to customers’ transactional needs, ensuring they leave satisfied
- Identify opportunities to improve service and support team efficiency
- Participate in community events and fundraising activities
- Look out for the safety and wellbeing of your team
- Use tools to capture customer feedback and take action to improve service

**We’re interested in hearing from people who**:

- Ask the right questions and find the right solutions, placing the customer at the centre of everything they do
- Bring a passion for service excellence and a proactive approach to supporting both customers and colleagues
- Thrive in a busy, commercial environment and enjoy thinking ahead
- Are comfortable working independently while contributing to team success
- Have a genuine passion for doing the right thing and making a positive impact

If this sounds like the role for you, we’d love to hear from you.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 11/09/2025

  • Branch Concierge

    3 days ago

    Perth, Western Australia Commonwealth Bank Full time

    OverviewJoin to apply for the Branch Concierge - Mandurah role at Commonwealth Bank.We are looking for a Concierge to join our Mandurah branch on a part-time basis. Rosters are predetermined; please ensure you are available to cover the following roster:Roster hours per week):Monday, Thursday and Friday: 9am - 4pmTuesday and Wednesday: 9.15am -...

  • Branch Concierge

    6 days ago

    Perth, Western Australia Commonwealth Bank Full time

    Concierge – Mandurah BranchWe are looking for a Concierge to join our Mandurah branch on a part-time basis.Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (30.75 hours per week):• Monday, Thursday and Friday: 9am - 4pm• Tuesday and Wednesday: 9.15am - 4pmSee yourself in...

  • Branch Concierge

    6 days ago

    Perth, Western Australia Commonwealth Bank Full time

    Concierge – Mandurah BranchWe are looking for a Concierge to join our Mandurah branch on a part-time basis.Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster hours per week):• Monday, Thursday and Friday: 9am - 4pm• Tuesday and Wednesday: 9.15am - 4pmSee yourself in our...

  • Concierge

    23 hours ago

    Perth, Western Australia beBeeCustomerFocused Full time $60,000 - $80,000

    Concierge Role OverviewThe Concierge is a pivotal role within our organization, responsible for delivering exceptional customer service and maintaining the highest standards of cleanliness and organization in the branch environment.Key Responsibilities:Customer Service Delivery: Provide timely and professional responses to customer inquiries, ensuring a...

  • Banking Service Representative

    2 days ago

    Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000

    The role of Branch Concierge is an exciting opportunity to deliver exceptional customer service and support in a dynamic banking environment.Key Responsibilities:Support customers with various banking services, including account inquiries and transactions.Provide accurate and timely information on banking products and services.Maintain a clean and organized...

  • Concierge - Osborne Park

    6 days ago

    Perth, Western Australia Buscojobs Full time

    Concierge - Osborne ParkAbout Bathroom LifeWe create dream bathrooms.If you're a fan of home improvement programs like 'The Block', then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people located in 900+ branches globally, we're Australia's leading supplier of bathroom and plumbing supplies....

  • Customer Experience Specialist

    6 days ago

    Perth, Western Australia beBeeCustomerFocused Full time

    Concierge RoleWe are looking for a skilled Concierge to join our team on a part-time basis. The successful candidate will be responsible for delivering outstanding customer experiences and providing exceptional support.The role requires the ability to work collaboratively with colleagues and Branch Managers to achieve business objectives. You will be the...

  • Customer Service Ambassador

    1 day ago

    Perth, Western Australia beBeeFinancial Full time $90,000 - $103,000

    Job DescriptionThe Branch Concierge is a vital position within our customer-centric organization. As the primary point of contact, you will deliver exceptional service and support to clients in a dynamic branch environment.Key Responsibilities:Act as the primary point of contact for clients, addressing their queries and concerns in a professional and...

  • Expression of Interest

    2 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Expression of Interest - Customer Service Specialists - Kununurra **Expression of Interest for future opportunities in our Branch Network!** - **Join our Talent Community for **future opportunities and **we'll be in touch as soon as a role becomes available. - **Part Time hours varying from 15 - 35hrs Monday to Friday.** - **Thorough training program to...

  • Expression of Interest

    2 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Expression of Interest - Customer Service Specialists - Karratha **Expression of Interest for future opportunities in our Branch Network!** - **Join our Talent Community for **future opportunities and **we'll be in touch as soon as a role becomes available. - **Part Time hours varying from 15 - 35hrs Monday to Friday.** - **Thorough training program to...