Risk Analyst

4 days ago

Parramatta, Australia Westpac Group Full time

Permanent full-time - Based at ParramattaHybrid working model **How will I help?** We are currently seeking a motivated and detail-oriented Risk Analyst to join our Financial Crime team. In this role, you will play a key part in safeguarding our organization by identifying and mitigating financial crime risks. You will respond to queries promptly, maintain comprehensive audit logs, and manage complaints and escalations with a strong customer-centric approach. **Key Responsibilities**: - Conduct timely assessments and investigations of AML/CTF/Sanctions events, ensuring compliance with regulatory requirements and internal timeframes - Maintain accurate documentation and records for audit and compliance purposes - Handle customer complaints and escalations with empathy and professionalism, ensuring a positive customer experience - Escalate high-risk customers in accordance with the AML Operations Agreement - Stay up to date with relevant legislation and regulatory requirements within your jurisdictionAct as a point of reference for internal stakeholders, promoting awareness and adherence to Westpac’s compliance standards. This is a full-time role offering 38 hours per week. Our operational hours are between 8:30am - 4:30pm Monday to Friday. Hybrid work arrangements with a minimum of 2 days in the office. **What do I need?** - Excellent written and verbal communication skills, with the ability to clearly articulate complex issues and influence outcomes - A proactive mindset with the ability to drive change and adapt to evolving policies and procedures - Strong analytical skills and a keen eye for detail, with the ability to investigate complex matters and make sound, timely decisions - A solid understanding of legislative and policy compliance requirements - Strong relationship management skills to build effective working relationships with internal and external stakeholdersA background in Banking and Financial Services is advantageous, but not essential **Why join us?** We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: - Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates - Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. - Tailored learning and development opportunities to help your grow your career within the bank.Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives **Create your future today** To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the _"People with Disability and/or needing Accessibility Requirements" _page on our website.

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