Guest Service Agent
2 weeks ago
**Job Number** 23102505
**Job Category** Rooms & Guest Services Operations
**Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal spaces with a “Crew” who helps guests have some fun. Being a Moxy Crew Member means more than just hooking guests up with extra towels. We’re looking for people who: Always think outside the box; Live in the now and know what’s next; and have high energy and a fearless do-it-yourself attitude. Our cool places need personalities, not staff. Join the Moxy Crew as a Guest Service Agent today
Are you up for this?
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries, engage with our fun hunters and let them play on through each guest experience
Build and strengthen relationships with existing and new guests to enable future bookings
Support your front office crew in general operational tasks
Take guest reservations and perform credit card responsibilities
Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations
About You:
Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Perks:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Moxy is a fun, vibrant and stylish hotel designed to give our Fun Hunters everything they want and nothing they don’t, all at an affordable price.
Unlike any other brand in its tier, Moxy is all about creating cool, energetic, communal spaces with a “Crew” who helps guests have some fun. Being a Moxy Crew Member means more than just hooking guests up with extra towels. We’re looking for people who: Love doing it all; Always think outside the box; Enjoy chatting it up with guests; Live in the now and know what’s next; and Have high energy and a fearless do-it-yourself attitude.
If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye.
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