Store Manager

**Job Description: Retail Store Manager**

No day will be the same though a can do attitude, and desire to succeed will be the consistent that is needed.

**Responsibilities**:

- **Order Picking and Inventory Management**: Oversee the efficient and accurate process of order picking, ensuring that inventory levels are maintained, and products are readily available to meet customer demands. - Ensuring warehouse staff are getting orders out on time.
- **Customer Management**: Foster a customer-centric environment by greeting and assisting customers, addressing inquiries, resolving issues, and ensuring an overall positive shopping experience.
- **Troubleshooting and Problem Solving**: Quickly identify and address any operational issues that may arise, from technical difficulties to customer concerns, ensuring mínimal disruption to store operations.
- **Staff Leadership and Supervision**: Lead, train, and motivate a team of retail associates, setting performance expectations, conducting regular performance reviews, and fostering a collaborative work environment.
- **Store Operations**: Oversee all aspects of store operations, including opening and closing procedures, cash handling, merchandising, cleanliness, and adherence to company policies and procedures.
- **Sales and Performance Metrics**: Set and monitor sales targets, KPIs, and other performance metrics to drive sales growth and optimize store performance.
- **Staff Development**: Provide ongoing training and coaching to staff to enhance their product knowledge, customer service skills, and overall effectiveness.
- **Vendor and Supplier Relations**: Maintain positive relationships with suppliers and vendors to ensure timely deliveries and favorable terms for merchandise.
- **Reporting**: Generate regular reports on sales, inventory levels, customer feedback, and other relevant operational metrics for management review.

**Qualifications**:

- Previous experience as a Retail Store Manager or Assistant Manager in a similar setting, demonstrating a proven track record of successful store management.
- Strong knowledge of order picking processes, inventory management, and retail operations.
- Exceptional interpersonal and customer service skills, with the ability to effectively communicate with customers, staff, and stakeholders.
- Proficient problem-solving abilities and the capacity to make sound decisions under pressure.
- Leadership and team management experience, with the ability to inspire and develop a high-performing team.
- Excellent organizational skills and attention to detail.
- Flexibility to work varied hours, including weekends and holidays, as required by the business.
- Proficiency in using POS systems, inventory management software, and Microsoft Office Suite.
- Strong analytical and reporting skills to monitor and interpret sales and operational data.
- A proactive attitude, reliability, and a strong sense of responsibility.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health insurance and retirement plans.
- Employee discounts on merchandise.
- A supportive and collaborative work environment.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 36 per week

**Salary**: $47,097.75 - $77,164.21 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Braeside, VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Mandatory: What are 3 reasons you would suit this role?

**Experience**:

- Leadership: 3 years (required)
- Retail management: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person