Outpatient Nursing Services Manager

PRIMARY DETAIL

Great new opportunity for an experienced Outpatient Nursing Services Manager to manage the recruitment and retention of our nursing staff across the MQ Health Clinics.

THE ROLE- Part-time, permanent position available for 7.6 hours per week as a Nurse Unit Manager as part of MQ Health.- Competitive remuneration of $121,287 pro rata (Grade 1) for Nurse Unit Manager (as per the Enterprise Agreement)- Access to Maxxia (Salary Packaging) to maximise your take home pay (including venue hire, meals, entertainment and novated leasing).- Grow your career with us and be part of a University owned, innovative academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged.

The Role

We are seeking an experienced Outpatient Nursing Services Manager to manage the recruitment and allocation of nursing resourcing across the MQ Health Clinics to ensure good governance, flexible, responsive and highly effective service provision within budget, and effective management to ensure attraction and retention of high-quality nursing staff.

The Outpatient Nursing Services Manager is responsible for the provision of efficient and effective nursing services and for collaboratively developing and maintaining clinical service models that integrate care and achieve optimal patient outcomes. They ensure the delivery of high-quality outpatient nursing care in accordance with legislative requirements and professional guidelines.

The role will promote a culture that embraces best practice and identifies, evaluates, and incorporates appropriate emerging trends in the practice of the clinical disciplines within their unit.

About Us:
MQ Health comprises Australia’s first and only private not-for-profit teaching hospital and clinics on a university campus. The hospital sits under the umbrella of

MQ Health

, encompassing the Faculty of Medicine, Health and Human Sciences and other specialised clinical services. Modelled on renowned international university hospitals, our approach to treatment is based on combining the best available knowledge, expertise and technology to ensure our patients receive a comprehensive and integrated service, as well as the utmost compassion, support and care.

We offer fabulous Employee Benefits including:
- Post graduate study and ongoing education support through scholarship programs- Corporate private healthcare rates- Extensive Macquarie University facilities including sporting facilities, gym and pool, and Macquarie University Childcare at a reduced staff rate- Access to professional development opportunities- Opportunity to lead clinical improvement and research projects

Key Accountabilities include:
Leadership and Management- Act as a role model within the organisation by providing professional leadership and modelling the values of MQ Health.- Provide effective, efficient coordination of clinical services for patients of MQ Health clinics throughout the continuum of care.- Work collaboratively to ensure that staff education and training needs are achieved.- Provide leadership to all nursing staff in the team to support their professional growth, development and integration into the multi-disciplinary care team.- Provide leadership in the development and evaluation of models of care for patients in primary care and other outpatient services.- Provide leadership in evaluating work practices and influencing positive change for models of care.- Participate in relevant leadership committees and forums representing the interests of the outpatient nursing and providing feedback to staff.- Develop and facilitate strategies to build and maintain a cohesive clinical team to support collaborative, patient focused care

Operational performance- Ensure daily allocation of work for nursing staff in outpatient services is commensurate with their abilities and scope of practice.- Liaise with Clinic Directors and Practice Managers about effectiveness of the service.- Communicate to Clinic Directors and managers instances of inappropriate practice and any other issues that affect the efficiency of outpatient nursing services.- Manage nursing staff leave, overtime and other allowances.- Develop models to allow cross cover and service continuity during periods of absence.
- Coordinate audits and quality improvement activities as needed.

Communication- Maintain open and effective communication with other clinicians and staff.- Ensure there is negotiation with the multidisciplinary team for timely patient care.- Support and promote the establishment of effective communication mechanisms between patients and the multidisciplinary team.- Maintain open and effective communication with patients.- Provide support to distressed patients in a prompt and effective manner.- Identify and escalate patient complaints appropriately to manage the risk.- Maintain progressive and effective documentation in accordance with industrial