Patient Account

Hybrid working model
- Contemporary office space and passionate, hardworking team
- Personal and professional development opportunities

**About Qscan**

We are an inclusive and diverse workforce that goes the extra mile to deliver excellent care and high-quality outcomes to our patients. We employ the use of state of the art equipment and cutting-edge technology because we believe our patients deserve nothing but the best. Whether you come to us as a Medical Receptionist, Sonographer, Team Leader, Radiologist or Administrator, you are a valued member of our team who we know will share in our passion for innovation and high quality, compassionate patient care.

**About the Opportunity**

We are looking for a
**Patient Account / Billing System Clerk **to join our team on a
**Permanent Full Time** basis. This position is based at our
**Head Office** in
**Clayfield **and reports
***to the Billings & System Manager.
***If you have experience in medical administration or similar, this could be the perfect opportunity to grow and expand your skillset

**You will**:

- Run weekly reports detailing outstanding accounts
- Target outstanding accounts to be balanced no longer than 90 days from the date of service
- Conduct audits, liaise with debtors (Work Cover, hospitals, DVA, sporting teams, health funds and private patients), correct payments and item numbers, and create payment plans as appropriate
- Prepare reports to be included in Board reporting outlining outstanding debtors, refunds and write off

**About You**

You have experience in medical administration, patient accounts, or similar, excellent customer service skills, and are a whizz when it comes to organisation and time management.

**You will also have**:

- Sound computer literacy skills, including Microsoft Office, Word, and Excel skills
- High-level administrative and word processing skills
- Excellent interpersonal and relationship management skills, with the ability to ensure privacy, dignity, and confidentiality of patients
- Previous experience working in the healthcare industry
- Working rights within Australia

**How You’ll Benefit**
- Paid parental leave
- Uniform allowance
- Annual flu vaccinations
- Personal and professional training and development programs
- Access to our Social Club - including events, giveaways and monthly raffles
- Access to local/team events and rewards
- Competitive salary and allowances
- Exclusive discounts on personal purchases through the Dell Employee Purchasing Program
- Wellbeing Gateway App to enhance your mental health and wellbeing
- Access to our Employee Assistance Program (Assure)
- You are welcome here. We strive to foster a diverse and inclusive work environment where people feel safe and valued for their unique contributions. We incorporate new and different ways of thinking and collaborating in the way we do our business and service our communities._
- At Qscan, Environmental, Social and Governance considerations are important to us - we want to further promote innovation and foster creativity while operating in a sustainable way._
- We know this sounds ambitious but we also know we can achieve our big goals with a great team. We want the best people working for us. Come join the team. You are welcome here_