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Client Scheduling Officer
2 weeks ago
**Churches of Christ, Home Care, Kenmore**
**Permanent, Full-time Opportunity**
**Employee Benefits**
As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.
To learn about what salary sacrifice can mean for you click here.
By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to:
- Five (5) weeks of annual leave and the ability to purchase more;
- Discounts through our large network of retail partners including:
- JB Hi-Fi,
- The Good Guys,
- Goodlife Health Clubs,
- Bupa Health,
- Plus, many more;
- Grants for formalised study.
**The importance of this role**
The Client Scheduling Officer is responsible for scheduling the provision of care and contractor services to our Home Care Clients. You will be supporting our Service teams across Queensland deliver the quality care that our clients need. This role is based at our Kenmore office in Brisbane.
As part of your daily tasks, you will:
- Safety and security related works with our Maintenance staff all over QLD;
- Liaising with Allied Health professionals to assist with the installation of simple home modifications;
- Maintain integrity in scheduling Maintenance/Field Officer's to ensure their days are planned well in terms of time, travel and case load;
- Strategise and plan for staff leave, be it planned or unplanned;
- Prioritise client needs to ensure services are received in a timely manner;
- Maintain client and employee relationships in a call centre environment.
At the end of each day, you will go home knowing that you are making a difference in the community helping to maintain our client's independence. Every day is different in a role that is both challenging and rewarding.
**About you**
You have highly developed skills in administration, time management and attention to detail, in addition to strong communication and interpersonal skills. You can multi-task, demonstrate initiative, exercise honesty and discretion and are able to work well under pressure. Your empathy will enable you to relate and provide customer-centric solutions to our clients.
Ideally your experience and qualifications include:
- A minimum Certificate IV in Business Administration or equivalent;
- Solid experience in computer systems and the Microsoft Office suite in particular excel and outlook;
- Solid experience in an administration/business support role in the community services environment (or similar);
- Experience in rostering and knowledge of Procura management will be highly regarded but not essential.
**_
Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety._**
- Under Churches of Christ policy and/or the applicable public health directions, team members are required to be vaccinated for Covid-19. As part of the recruitment processes, we ask that you provide evidence that your vaccination meets the requirements of Churches of Christ policy or the applicable public health direction._
**About us**
Churches of Christ has been there for thousands of Australians who've needed our compassion and care for 140 years. Our team of 4000 is helping to build communities across Queensland where people are enabled to live hope-filled, meaningful lives.
We are tremendously proud of the work our team does in our services. We provide the support, training and flexibility so you can focus on caring for our residents, giving them personalised support and attention.
To find out more about our mission, vision and history head to our website.
**To apply**
**Applications will be assessed as received
