Expression of Interest Contact Centre

7 days ago

Melbourne City Centre, Australia HAYS Full time

Are you a customer service professional wanting to develop your career in the Banking sector?
**Your new company**
Exciting news We are recruiting for a Forbes ranked Best Australian Bank, in the CBD with an April start date.

**Your new role**
We have a range of contact centre based positions that are critical to upholding the Bank’s You’ll be responsible for accurately inputting data into multiple systems whilst engaging with customers over the phone.
Other duties will include:

- Receiving inbound calls from internal and external customers
- Initiating outbound calls
- Be able to follow a structured compliance process

**What you'll need to succeed**
You’ll have a passion for providing a superior level of complaints resolution to customers with an empathetic approach. You may have a background previously working in call centres such as emergency services, government, or fast-paced responsive roles. Either way you know you are:

- Customer-centric and Resilient,
- Organised with good time management skills
- Respectful and have high levels of accountability

**What you'll get in return**
Take the opportunity to steer your career With endless possibilities for growth and progression, you will not only be supported but encouraged to develop within the organisation.

You’ll enjoy:

- Competitive hourly rates
- Ongoing career progression
- Hybrid and flex policy

**What you need to do now**

**LHS 297508** #2751878

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