Casual Night Manager

1 week ago

Launceston, Australia Federal Hospitality Full time

**About Country Club**

Country Club Tasmania is located in a parkland setting and remains Launceston's premier choice for holiday accommodation, dining, and entertainment. With 5 restaurants, 4 bars, 88 hotel rooms, 16 suites, 78 villa units, conference and banquet facilities, casino gaming operations, and our new entertainment venue, The Range, we guarantee there is something for everyone

**What you can expect in a day in this role**:
As a Night Manager, your main responsibility will be overseeing overnight operations and audit processes, while also providing administrative support to the daily operations team. You'll play a key role in ensuring the hotel runs smoothly during overnight hours and upholding high standards of service. Including but not limited to:

- Complete routine records and reports relating to trading and revenue
- Accurately roll the 'end of day' process & handle cash/daily balance
- General reception duties including the check-in and check-out of guests, reservations, guest services and phone enquiries
- Monitor the accuracy of financial transactions and records, ensure compliance with business procedures, and identify and resolve discrepancies or escalate to management as appropriate.
- Monitor daily upgrades and VIP services requirements

**What you will bring to the role**:
With the ability to work autonomously and strong initiative, we are looking for:

- Excellent communication, interpersonal and time management skills
- Experience with hotel reservations software RMS _preferred but not essential_
- Previous experience in a front office role or customer service is _preferred_
- Ability to multitask and work well under pressure
- A flexible approach to working hours over a 7-day roster, including weekends, public holidays and evening shifts

**What you can expect from us**:
An opportunity to be part of a renowned resort known for its quality, warm hospitality, and entertainment in the north. As well as this exceptional opportunity, you will also enjoy:

- Above award-level wages
- FREE onsite car parking and FREE daily staff meal to keep you fuelled and energised
- FREE uniforms, which are also laundered for you onsite
- Opportunities to work with and learn from talented industry leaders
- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
- Generous discounts across the Federal Hospitality venues in Tasmania for dining and accommodation

**Interested? Take the next steps**:
Let your personality shine Along with your resume, why not introduce yourself with a quick video? We'd love to see what makes you unique

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