Supervisor - Alfred Health Specialist Clinics

2 weeks ago

Melbourne, Australia Alfred Health Full time

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

**Alfred Health Specialist Clinics**
- ** Ongoing FT 80hrs - with ADO**:

- ** Classification code: HS19, grade 2**:

- ** Alfred location**:

- ** Staff benefits**:

- ** Join a dynamic team providing great patient customer service**

**About Alfred Specialist Clinics**:
The Alfred Health Outpatients Program is responsible for the overall delivery of a number of services across the organisation, including Specialist Consulting Clinics, GP Liaison Service and the Referral In service. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to patients. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties.

**About the role**:
The administration supervisor performs a range of leadership, administrative, reception and clerical tasks to support and assist the day to day function of the Specialist Consulting Clinics and health service. This position reports to the Administration Team Leader as part of a large and dynamic administration team.

The Administration supervisor brings approachable leadership, responsiveness and provides professional service to ensure best customer outcomes are delivered.

The job will see you;
- Leading your administration team to deliver best customer outcomes
- Greeting patients, handling referrals, answering phone calls, and booking patient appointments
- Supporting clinical staff (Doctors and Nurses) with administrative tasks.

**Key Criteria**:
**Desirable**
- Sound administrative experience - Hospital environment preferred but not essential
- Previous administration experience in a Hospital environment
- Personable, customer focused approach, and commitment to high quality service
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
- Ability to plan workflow, prioritise and delegate to meet deadlines
- Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines.

**Benefits**
- Discounted car parking
- Salary packaging with novated leasing
- Alfred campus close to public transport
- Onsite gym
- Easy public transport access and discounted care parking.

**If you have any queries regarding the role, please contact Shannon Jones 0438 532 727**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19. This is in accordance with the Vaccination of Health Care Workers (COVID-19) Directions - Health Services. All Alfred Health employees are required to be vaccinated against influenza. This is in accordance with the Mandatory Vaccination of Health Care Workers (Influenza Vaccine) Directions - Health Services Establishments for influenza.

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