Theatre Bookings Officer

2 days ago

Melbourne, Australia Ramsay Health Care Full time

**Theatre Bookings Officer**

**Permanent part-time **opportunity at **Waverley Private Hospital**.

**About the Role**

We have a part-time position for enthusiastic, motivated and experienced administration officer to join our Theatre Department as a **Bookings Officer**. Joining our team in this opportunity will see you provide comprehensive customer focused service to our patients, families and visitors and be responsible for all bookings and administrative duties related to the Operating Theatres.

Key responsibilities of this job include (but are not limited to):

- Management of the administration of the Theatre bookings flow.
- Coordinating all requirements for surgeon’s theatre list
- Joining our team in this opportunity will see you provide administrative support to our theatre complex and scheduling team.

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the hospital.

**About You**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

This role will suit an individual with proven medical administration experience as this is a fast-paced environment in which you will need to hit the ground running.

You will also bring:

- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in theatre or hospital bookings desirable
- Experience using Patient Information Systems (i.e. Meditech)
- Certificate in Medical Terminology (Desirable)
- Experience in hospital mainframe systems (Desirable)
- A professional phone manner with experience managing incoming and outgoing calls
- Proven ability to work in a customer service focused environment

**About the Organisation**

Owned and operated by Ramsay Health Care, Australia’s largest and most respected operator of private hospitals, Waverley Private Hospital is an 80-bed hospital that has been providing care to the Eastern region communities of Melbourne for over 30 years. It provides Medical, Surgical and Maternity specialities and services. Waverley Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.

Benefits of working with us include;
- Flexible work practices to best match your work/life balance
- Professional Development - Grow your career across our national network
- Extensive employee assistance program
- Industry discounts across private health insurance, retail services, financial services and more

**How to Apply**

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

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