Account Manager

2 weeks ago

Sydney, Australia Corporate Travel Management Full time

Competitive Salary, Travel Discounts, Wellness Benefits
- CBD Location, Hybrid WFH Flex options
- Work closely with the Who's who in Film & TV

**About Show Group**

**About the role**
We are looking for an
**Account Manager - Film and TV, **This is an exciting and fast paced role for anyone who has a passion for entertainment, film and TV. Our clients include the who's who of music and entertainment within the country and they expect nothing but the best from us. It is an amazing opportunity to bring your experience to this VIP, exciting part of the travel industry, where you have backstage access and chance to work closely with celebrities and representatives in the event industry.

The Account Manager is responsible for maintaining the relationship between Show group and our VIP Clients, reviewing and improving client retention as well as growing the internal client base. This will be achieved by understanding client requirements, executing solutions, delivering on objectives and most importantly building solid relationships.

This role is quite diverse in that the incumbent will need to be involved and proficient in multiple aspects of Travel, Events and sales, building and maintaining client relationships to fulfilling operational deliverable and managing project files. The role also requires a level of maturity and experience in dealing with a high level of pressure and problem-solving both internally and externally.

The Account Manager would also be responsible for the support and development of the operational team. The role relies on the ability to understand and utilise the resources and expertise within your team and to help support the team’s and client’s overall outcomes and expectations. Ensuring that service standards are maintained, given this is the core of our business, is critical.

**KEY RESPONSIBILITIES.**
- Research, formulate and implement strategies in order to retain and grow our VIP client base
- Understand our clients requirements and provide a value adding solution in the form of strategic thinking, research, planning, execution and review
- Build and maintain solid client and network relationships
- Consider every occasion an opportunity to promote and upsell Show Group
- Represent Show Group in the marketplace on a professional basis to increase market and brand awareness

**Why CTM?**
As a global organisation CTM offer a range of employee discounts which include travel discounts, Health and Wellness perks, Training and Development opportunities. The Travel industry is well and truly back - we can offer a strong, established, and stable work environment which will support your career development.

Employee well-being and flexibility is part of our DNA - we offer blended work arrangements with hybrid WFH flexibility, competitive shifts, Wellness and Chill-out days, Annual Volunteer Day and strong sustainability focus.

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