Engineering Operations Technician, Data Center Engineering Operations

**DESCRIPTION**:
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- Review the management of both routine and corrective maintenance on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
- Help with the design, implementation, commissioning and build out of new facilities.
- Create and implement projects to increase current facility capacity, efficiency, sustainability & reliability.
- Manage the facility assets and the provision of infrastructure & inventory asset management.
- Manage the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is observing established practices, procedures & local legislation.
- Work with other business leaders to coordinate projects, manage capacity, and optimise plant safety, performance, reliability, sustainability and efficiency.

About the team
We are experiencing rapid growth, therefore your onboarding will be dynamic in nature, where you will gain diverse experience working in new and established AWS data centre's. These future Amazonians will rotate through various AWS locations to complete training as part of their onboarding to prepare for deployment in a data centre region. This training will be completed over a duration of 6-12 months. Once training is completed, individuals will be relocated to the permanent location.

ABOUT AWS:
Diverse Experiences

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

**BASIC QUALIFICATIONS**:

- Degree or technical certification (Military or Trade school)
- Mechanical/HVAC/Electrical engineering or experience at technician level in a critical environment
- 2+ years of maintenance experience on mechanical or electrical equipment
- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Centre, telecom, etc.)

**PREFERRED QUALIFICATIONS**:

- Ability to participate in a 24 x 7 rotating shift roster
- 2+ years of operations experience in a data centre or critical environment
- Experience with the development of MOPs & SWMS for planned works
- Familiar with the concepts and interaction of Service Management systems (Problem & Change)
- Business-level verbal and written communication skills
- Proven leadership and excellent attention to detail
- Ability to prioritise multiple requests in complex, fast-paced environment

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and commu