Manager Case Work

3 days ago

Maitland, Australia Challenge Community Services Full time

**About Us**

Challenge Community Services is a well-established, quality-assured organisation, committed to delivering person-centred services to children, youth, and carers across New South Wales. We specialise in foster care, residential support, and respite services, and are passionate about making a positive and lasting impact in our communities.

**About The Role**:
As the Manager Case Work, you will provide leadership and operational oversight to a team of Case Workers, ensuring the delivery of high-quality, child-centred services in line with NSW legislation and care standards. You’ll play a key role in staff supervision, case planning, maintaining compliance, and driving positive outcomes for children and young people.

**Key Responsibilities**:

- Provide leadership and supervision to Case Workers
- Ensure case files meet Out-of-Home Care (OOHC) standards
- Oversee and lead case planning, reviews, and allocation
- Maintain relationships with internal and external stakeholders
- Ensure services reflect Challenge’s values and legislative requirements
- Contribute to quality assurance, policy development, and training

**About You**:
**Essential**:

- Tertiary qualifications in Human Services (e.g., Social Work, Psychology, Health, Disability)
- Minimum 3 years’ experience in child protection, OOHC, disability or health services
- At least 2 years of management or leadership experience
- Ability to manage competing priorities and meet deadlines
- Strong interpersonal, negotiation, and mediation skills
- High level of professionalism and understanding of confidentiality
- Demonstrated ability to create and oversee effective case plans
- Knowledge of relevant NSW child protection legislation and care standards
- Proficiency in Microsoft Office

**Desirable**:

- Familiarity with the NSW Child Safe Standards and the Permanency Support Program
- Experience in developing local networks and community partnerships

**Why You’ll Love Working with Us**:

- ** Competitive Pay Rates**: Reflective of your qualifications and experience.
- ** Salary Packaging**: Up to $15,900 tax-free per fringe benefit year, boosting your take-home pay.
- ** Entertainment/Meal Card**: Use up to $2,650 of your pre-tax income annually, in addition to your tax-free limit for living expenses.
- ** Novated Lease**: Save on taxes by packaging your car costs, reducing your taxable income.
- ** Extra Leave**: Purchase additional annual leave, either to take or as a paid-out saving incentive.
- ** Fitness Passport**:access for you and your family to multiple facilities through the Fitness Passport program
- ** Training and Development**: Access opportunities to grow and enhance your skills.
- ** Annual Flu Vaccination**: Stay healthy with our annual flu vaccination program.
- ** Birthday Leave**: Enjoy a day off on your birthday
- ** Job Satisfaction**: Make a meaningful difference in the lives of young children in care.

**How to apply**

**Applications Close: 30th April 2025**

**We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

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