People Leader for Global Finance Firm

19 hours ago

Sydney, Australia Keegan Adams Full time

Global Financial Services firm with a strong reputation | Genuine career growth.
- Requires people management experience from Financial Markets or Client Services
- Salary is open for negotiation depending on experience | Chatswood Location

**The Opportunity**:
Our client is a highly regarded, Global Financial Services firm with significant presences in the Australian market.

An exciting opportunity is available for a

Would suit someone with previous people management experience from a Client Service perspective looking for a fresh challenge to help drive a high performing culture.

**Your Day to Day responsibilities**:

- Proactively supervise and co-ordinate activities of the Client Services Team Leaders to ensure a high quality client experience.
- Lead and drive the Team to achieve the SLA's.
- Monitoring Stockbroking Phones and Digital teams performances and identifying reasons for variances to target.
- Assist in managing the operations of Client Services team through completion of reports, staff rosters and skill assignments on both a day-to-day and ongoing basis.
- Implementing plans, developed with management, to lift performance to necessary levels and take action to address unsatisfactory performance.
- Previous leadership experience in a Client Service environment. Financial Services industry experience is preferred, however not essential.
- Strong communication skills with vibrant, energetic interpersonal skills.
- Operates with integrity and an exceptionally high client service mindset and translates this into successful team management approaches.
- Ability to take ownership and accountability for key operational decisions within the team.

**Flexible WFH / WFO** is available in th
**is role. Offices are based in Chatswood.**
- This is an opportunity not to be missed.
- We are actively interviewing, so please
- **APPLY NOW.

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