Omcs Solutions Analyst

About us:
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

- The Solution Analyst role is crucial in bridging the gap between business and technical requirements for customer solutions.
- This customer facing position involves working with multiple suppliers and cross-functional teams, both domestically and globally. The role requires flexibility, as you may alternate between Technical Business Analyst and Project Management responsibilities depending on the situation.
- Key focus will primarily on Technical Business Analysis.
- The role will be a function within the overall Viasat International Government Segment. The primary customer is government
- This role will report into Snr. Solutions Programme Manager who is responsible for the customer solution roadmap.

**About you**:
Key attributes for success include:

- Stakeholder management
- Fluent written and verbal communication, with the ability to articulate opportunities, problems, or understandings succinctly
- Requirement gathering, including hosting workshops with customers and suppliers
- Proactive issue and risk management

**What's exciting?** You will contribute and work closely with the solutions team to develop a customer journey map, which will translate into Viasat International Government ability to transition new products and solutions into an operational and compliant state, ready for customer and business adoptions. This in return will increase opportunity for revenue at scale.

The day-to-day:
Technical business analysis responsibilities: _*primary requirement_
- Gathering and documenting business requirements
- Analysing current business processes and systems
- Developing management plans for new systems and solutions
- Identifying areas for improvement or automation
- Translating business needs into technical specifications
- Facilitating communication between technical teams and business stakeholders
- Develop test plans for customer user acceptance testing
- Oversee customer user acceptance testing
- Oversee supplier system testing (Witness Testing)

Bridge between customer, business and ICT digital services:

- Aligning ICT digital service initiatives with business and customer goals
- Ensuring technical solutions meet customer needs
- Explaining technical concepts to non-technical stakeholders

Project management tasks:

- Planning and scheduling project activities
- Managing supplier to outcomes
- Internal resource allocation and management
- Risk and issue assessment and mitigation
- All levels of status reporting
- Managing project budgets

Technical knowledge:

- Understanding of ICT technologies and systems
- Ability to interpret technical documentation
- Knowledge of software development lifecycle management

Areas of exposure:

- Involved in technical quality assurance and compliance. i.e. ISO 27001, IRAP Australia
- Working through Statement of Applicability and Security Risk Management Plans
- Working with extended platform and fulfilment teams in optimising the current business workflows
- Adhere to the WHS responsibilities and policies of Inmarsat (Viasat) as per the organisation's Safety Management System

What you'll need:

- Tertiary education, in areas of business and technology
- Exposure to Software Development Lifecyle
- Industry certification with International Institute of Business Analysis
- Industry certification with Scrum or Scaled Agile in the role Product Owner
- Project Management Methodology (Prince 2 or PMI) and IT Service Management (ITIL v4)
- Exposure to ISO27001, IRAP Assessments and reaccreditation
- Exposure to Commonwealth of Australia DISP Framework
- Must be committed to continuous personal development.
- Strong presentation and written communication skills are essential.
- Ability to travel interstate.
- Must hold and maintain Australian citizenship and either already have or have ability to qualify for Australian Defense baseline/NV1 clearance is essential.

What will help you on the job:

- Outcome driven, with a mature understanding that people, culture, and values are the key attributes to achieving success in business
- Comfortable with ambiguity and intentional on bringing structure to ambiguity.
- Customer and security first mindset followed by structured approach in introducing ideas and technology. A key consideration to organisation change management.

EEO statement: