Customer Experience Officer

13 hours ago


Morwell, Australia Talent International Full time

**Job Details**:
**Location**

Morwell

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH101377_1685936355

**Contact**

Anita Fonseka

**Posted**

about 4 hours ago

It is a contract role for an intially 6 weeks with possible extensions.

**Key Responsibilities**:

- Ensure that the digital support to the customers are met in a timely and effective manner
- Perform data entry with a high level of accuracy and attention to detail
- Perform document verification and identity verification

**Key Skills**:

- Previous experience in a customer support-related role supporting multiple communication channels, including live chat and social media channels
- Experience in customer relationship management (CRM) tools
- Previous experience utilising Office 365 programs such as word, excel etc
- Technically / Socially media savvy
- Exceptional Customer service skills



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