Casual Club Operations/relieving Supervisor

2 weeks ago

Tweed Heads South, Australia South Tweed Sports Full time

Are you a seasoned hospitality professional with leadership experience and a passion for front-of-house operations? Are you seeking an exciting opportunity in a dynamic hospitality environment?

We're thrilled to announce a compelling role at **South Tweed Sports Club for a Casual Club Operations/Relieving Supervisor**. In this multifaceted position, you'll oversee various operational facets including restaurant, café, gaming, bar, and events.

**Responsibilities**:

- Deliver outstanding customer service to club members and guests, ensuring their needs are not just met, but exceeded.
- Provide supervision and guidance to staff across diverse departments, including bar, gaming, restaurant, and events.
- Ensure the seamless day-to-day functioning of the club, maintaining adherence to policies and procedures.
- Support and mentor new team members to ensure smooth integration into the club environment.
- Handle customer queries or issues promptly and professionally, striving for effective resolution.
- Uphold compliance with pertinent legislation, including responsible service of alcohol and gaming regulations.

**Requirements**:

- Minimum 1 year of supervisory experience in hospitality, showcasing effective leadership skills.
- Strong customer service ethos coupled with exceptional communication and interpersonal abilities.
- Comprehensive understanding of relevant legislation such as NSW RSA and RCG certifications.
- Exceptional organizational aptitude, with a keen eye for detail and adept multitasking capabilities.
- Ability to thrive in a fast-paced environment, demonstrating resilience and composure under pressure.
- Flexibility to work rotating shifts, including evenings, weekends, and public holidays.
- Positive demeanour, exemplary work ethic, and a genuine dedication to delivering top-notch service.

**Benefits**:

- Competitive remuneration exceeding industry standards.
- Opportunity to be part of a dynamic and energetic team environment.
- Staff discounts applicable to food, beverages, and club amenities.

If you possess the requisite experience and skills to excel in a hospitality supervisory role, we're eager to hear from you Join our team at South Tweed Sports Club and play a pivotal role in crafting unforgettable experiences for our patrons.

**Job Type**: Casual

**Salary**: $40,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Weekend availability

Application Question(s):

- Are you willing to work weekends/nights/split shifts?

**Experience**:

- supervisory: 1 year (preferred)

Licence/Certification:

- NSW RSA (required)
- NSW RCG (required)

Work Location: In person

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