Credit Controller

**Who are we?**
We’re Avance Clinical a Contract Research Organisation. We offer specialised services supporting drug development for the pharmaceutical and biotechnology industry. We have a rich history in this area with our founding roots dating back to the 1980’s. If you already work in this industry you’ll know that we are experts in our field.

**Why should you join Avance Clinical?**
We appreciate that our most important asset is our people. We offer a fun, friendly work environment and a culture that values honesty and respect. We have a strong sense of team. We genuinely appreciate each individual but recognise the collective when achieving success.

We are committed to creating a flexible work environment for our people by supporting them to balance their work commitments and personal needs, both now and into the future.

**The role**
The Credit Controller (B2B) is responsible for supporting and assisting with the day-to-day Accounts Receivable Management and Credit Control. This role is responsible for ensuring a high level of customer focus, accuracy and attention to detail on invoices as per contracts, work orders, change orders, pass through invoices, credit card disbursements invoices and other billable work, as well as monitoring and reporting payments and working with the clinical project managers who are the first point of contact with the clients to match their level of customer service and crisp communication.

**Responsibilities**
- Managing the day-to-day functions of all accounts receivable processes.
- Recommending and reissuing invoices to clients where incorrect invoices have been generated and being the main point of communication with clients on billing issues.
- Identifying clients that are not making timely payments and escalate these to the Financial Controller and CEO and actively engaging the clinical project managers on these issues.
- Working with clients to ensure invoices are received on time, and then coaching clients to make payments in line with payment terms.
- Monthly reporting on debtor activity to Financial Controller and CEO.
- Ad-hoc tasks as determined by the Financial Controller from time to time, which may include but not be limited to account reconciliations and data analysis.

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**Qualifications, Skills and Experience**
- Ideally 5-7 years’ experience in Accounts Receivable / Credit Control.
- Experience working with Microsoft Dynamics Business Central.
- Demonstrated experience working in all aspects of Accounts Receivable collection.
- Experience working in professional services, construction of life sciences preferred.
- Exposure to complex contracts and multi-month billing milestones.
- Ability to build and manage client relationships.
- Have strong written and verbal communication skills.
- Confident personality with the ability to demonstrate tact and excellent customer service.
- Be detail oriented and dynamic with strong communication and ability to partner with the business.
- Understanding of basic accounting principles, fair credit practices and collection regulations.
- Excellent planning, time management and organisational skills.
- Team player who recognises and empathetically recommends improvements to current processes

**What we offer**
- Stimulating work
- Project diversity
- An intellectual challenge
- An agile & flexible workplace
- Opportunity to progress
- Stability
- Sense of community
- A leadership team that are working together on a common goal
- Flexible work options
- Great tools / tech to do your job
- A competitive salary & an extra days holiday for your birthday

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**What next?**
As a growing business we’re looking for likeminded people to join us - we hope that’s you.
- To join our team please submit your CV & cover letter as one Microsoft Word document
- You must have full Australian working rights to be considered
- At Avance difference is encouraged, its celebrated and it's something we strive for. We empower cultural, disability, LGBTI+, and gender equality._

Credit Control / Accounts Receivable / Sydney / CRO / Pharmaceutical / Biotech