Assistant Manager, Enforcement Operations

2 weeks ago

Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Excellent career growth opportunity as Assistant Manager Enforcement Operations
- Ongoing, full-time position to work with a high-performing and passionate team
- VPS Grade 5: $113,021 - $136,747 plus superannuation

**About Us**:
Courts, Civil and Criminal Law is part of the Department of Justice and Community Safety and supports the Attorney General to deliver courts, civil and criminal law policy responsibilities. Courts, Civil and Criminal Law supports 28 independent legal entities across the justice portfolio, working collaboratively across the justice system. The group also supports Civil and Enforcement Services (CES), which includes Fines Victoria and Sheriff's Office Victoria.

Enforcement and Support Services (ESS) is a branch of CES and manages the administration and enforcement of infringement and court fines across the state. The role of the CES unit includes providing advice to the Attorney-General and the government on infringements policy, scrutinising all proposals to introduce new infringement offences or review existing infringements, and providing information to stakeholders (including enforcement agencies) on the operation of the infringements system.

**About the Role**:
The Assistant Manager Enforcement Operations role is located within Enforcement & Support Services (ESS), which is a branch of CES. The purpose of this role is to provide to support to the Manager Enforcement Operations, manage the quality of work across Enforcement Operations through the quality assessment framework, training and development opportunities, and working strategically to support the service delivery of Enforcement Operations.

Some of your other duties will include:

- Coordinating the learning and development of all Enforcement Operations staff, including developing and updating training material and guides as needed.
- Managing and investigating as needed, complaints referred to Enforcement Operations.
- Actively participate in strategic development initiatives and undertake project co-ordination activities as required.

To be eligible for employment with us, you must:

- be an Australian citizen, or
- be an Australian permanent resident, or a New Zealand citizen.
- hold a valid visa which enables you to work in Australia, however please contact the nominated contact person for the position to discuss your eligibility for the role.

**About You**:

- Demonstrated ability to lead in an enforcement operational team through change.
- Demonstrated ability to drive continuous improvement and manage change.
- Exceptional collaboration skills.

**Qualifications**:

- Tertiary qualification in a relevant field or experience is desirable but not mandatory.

**How to Apply**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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