Personal Finance Operator

1 week ago

South Melbourne, Australia Cash Converters Full time

Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

**We are**
- Real people who are passionate and proud
- Caring and respectful; and
- Tenacious problem solvers

We are currently looking for a Personal Finance Operator to join us at in our South Melbourne in a full time capacity.

**About the role**
- You’ll provide a high level of customer service within our Personal Finance department
- Complete all transactions in line with compliant practices (Regulative, legislative and operational)
- Use your Personal Finance knowledge to assist customers in finding personal finance solutions
- Proactively promote Personal Finance throughout the rest of the store to generate new business
- Liaise with customers using the highest levels of respect, professionalism & diligence; and
- Work towards achieving individual and store targets.

**About you**
- You will understand the sales process and be passionate about meeting targets
- Be able to build great relationships and encourage repeat business with our loyal customer base
- Ideally you will have a basic understanding of the personal finance industry and its principals
- Be interested in Technology and have basic Microsoft suite skills; and
- Have previous experience in a customer service role.

**What’s on Offer**
- Innovative finance offerings, assessing loans and finding financial solutions for our customers
- New new super cool shop in the heart of South Melbourne (lots of great watches and luxury goods)
- Cross training and career pathways
- No Sunday work
- Health Insurance Discounts (Bupa & HBF)
- 30% Store Discount
- Plus, much more.

We will start shortlisting for this position immediately

So, keep your phone nearby You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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