Insurance and Risk Program Admin Officer

7 days ago

Auchenflower, Australia Uniting Church in Australia Queensland Synod Full time

**Position purpose**:
The purpose of this role is to provide Administrative support to the Insurance and risk team.

**Key responsibilities**:

- Assist the insurance and risk team and to help deliver high quality client service.
- Help Process insurance and risk transactional information into our internal database and systems
- Help triage incident reporting and file allocation assignment
- Attend to any Insurance and risk product training enquiries
- Update and manage the training material that is shared on the HUBB in consultation with team
- Champion a culture of safety and proactive risk management through day-to-day interactions and team initiatives.
- Model the values of the Uniting Church in Australia, Queensland Synod in day to day work including interactions with managers, lay staff, ministry agents, clients and stakeholders.
- Compliance with Queensland Synod policies, procedures and relevant legislation.
- Comply with Health and Safety directions and Public Health directions.
- Undertake other duties as and when directed within the scope of the role and the capabilities of the incumbent.

Key performance indicators:

- Timeliness and Accuracy of task completion
- Comply with delegations of the Office of Synod where delegations have been permanently or temporarily assigned to the position.
- Maintain alignment with the Office of Synod purpose, culture and values (values referenced under additional requirements).

Reporting relationship and delegations:

- This position will report to the Programme Manager ( Risk & Assurance)

**Selection criteria**:
Qualifications:

- Senior Certificate (Qld Year 12)

Experience and skills:

- Insurance or Financial Services experience desirable or willingness to learn
- Working knowledge of Microsoft Word, Excel and Outlook.
- Excellent communication and interpersonal skills both in verbal and written forms
- Superior problem resolution and decision making skills
- Ability to prioritize workload
- Willingness to learn and develop

Additional requirements:

- Current Driver’s license.
- The successful applicant must be eligible to legally work in Australia and proof of eligibility may be requested.

Behave in accordance with the values of the Office of the Synod.

Key responsibilities:

- Assist the insurance and risk team and to help deliver high quality client service.
- Help Process insurance and risk transactional information into our internal database and systems
- Help triage incident reporting and file allocation assignment
- Attend to any Insurance and risk product training enquiries
- Champion a culture of safety and proactive risk management through day-to-day interactions and team initiatives.
- Model the values of the Uniting Church in Australia, Queensland Synod in day to day work including interactions with managers, lay staff, ministry agents, clients and stakeholders.
- Compliance with Queensland Synod policies, procedures and relevant legislation.
- Comply with Health and Safety directions and Public Health directions.
- Undertake other duties as and when directed within the scope of the role and the capabilities of the incumbent.

The purpose of this role is to provide Administrative support to the Insurance and risk team.

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