Service Coordinator

2 days ago

Coorparoo, Australia Woodforde Group Full time

$65 - $68K + Super | Permanent Opportunity
- Coorparoo | Brisbane
- Supportive environment with a great leadership team

**Your Organisation**

As a global leader in their field, this company specialises in the manufacturing and security space with locations spanning across 50 countries and over 15,000 employees. Boasting a truly genuine culture and down to earth leadership team who are all extremely approachable, they are seeking an experienced Scheduling Administrator to join their team.

Having grown by 50% in the past 9 months an they have recently acquired another company, their footprint throughout Australia is continuing to expand.

**Your Role**

***
Reporting to the Field Service Manager and Senior Field Service Manager, your role will involve:

- Scheduling of field work assignments
- Working closely with field technicians in relation to job completion
- Ensure smooth communication between the service, sales and technical support team
- Answering inbound calls from clients and technicians
- Working closely with policies and procedures and ensure guidelines are followed by technicians
- Administration support for the technical service team
- Provide administration support to the leadership team as required
- Work closely to tight deadlines
- Work with the national scheduling team to assist with rolling annual nation-wide scheduling programmes
- Communicate with both internal and external key stakeholders
- General administration support

**Your Profile**

You will have experience working within a service based environment and a similar scheduling role. You will be highly customer focused both working with technicians, suppliers and key customers. You will be highly organised with a natural sense of urgency and an ability to deliver and problem solve efficiently. You will develop relationships easily and enjoy interacting with a wide variety of people on a daily basis. You will be efficient with a variety of different software programs and pick up new systems quickly. You will be proficient with the MS Office Suite and have high levels of attention to detail.

**What's in it for you?**

This role has come about due to an internal promotion so career development and progression is at the forefront of this organisations company culture. You will form part of a team that has an experienced leadership team that works in a respectful and fun way and be part of a small scheduling team in their Coorparoo office.

Initially for training - you will need to be in the office to learn however once comfortable in the role - this organisation offers a hybrid work environment with 2 days from home and 3 days in the office.

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