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Booking Officer

2 weeks ago


Liverpool, Australia Speak Your Language Full time

Speak Your Language is a leading Interpreting & Translating service provider connecting organisations Australia wide with qualified interpreters. At Speak Your Language our dynamic team culture is friendly and supportive working together to achieve the best outcome for our clients.

The Role

We are looking for a Customer Service Representative to join our team located in the Liverpool area, to service a diverse customer base, including government organisations, Insurance, Job Networks and more.

Your role will encompass delivering excellence in customer service through the prompt and accurate processing of orders and enquiries via inbound calls and web-based orders and enquiries.

ESSENTIAL SKILLS
- Customer service with excellent communication and listening skills
- Computer literacy with good typing skills
- Confident telephone manner
- Customer service skills & helpful attitude
- Excellent computer skills
- Reliable, with strong work ethic
- Self-motivated and team player

DESIRABLE SKILLS
- Call centre experience
- Experience in a fast paced environment

WE CAN OFFER YOU
- Monday to Friday 8.30am - 5.00pm
- Fantastic support & training
- Excellent conditions with friendly and professional staff
- Fun yet professional work culture

**Job Types**: Full-time, Part-time

**Salary**: $60,000.00 - $69,000.00 per year

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- call center: 1 year (required)
- booking officer: 1 year (required)