Professional Experience Support Officer

1 week ago


Callaghan, Australia University of Newcastle Full time

**Contribute to students’ career readiness and educational success**:

- ** A role that combines student engagement, administration, and industry collaboration**:

- ** Support meaningful, real-world learning experiences.**

**The Role**

As the Professional Experience Support Officer, you will play an integral role in coordinating student placements and Career-ready Placement activities that align with academic program requirements. Working closely with academic leads, placement providers, and students, you'll ensure smooth planning, scheduling, and administration of placements across a variety of disciplines.

More specifically you will:

- Plan and schedule student placements in collaboration with academic leads, adhering to curriculum and placement calendars.
- Process placement requests, manage associated data and payments in SONIA, and maintain accurate placement records.
- Liaise with placement providers and partners to allocate students, resolve allocation issues, and escalate complex matters when necessary.
- Coordinate pre
- and post-placement communication with service providers/industry partners.
- Advise students on externally mandated compliance requirements.
- Contribute to the development of effective administrative processes and support systems for student placements and Career-ready Placements.
- Prepare accurate reports and placement data for external reporting and internal stakeholders.
- Respond to student and provider enquiries in a timely and professional manner.
- Collaborate with team members to review and improve placement operations and resolve day-to-day issues.

Your attention to detail and ability to manage multiple priorities will help deliver high-quality placement experiences that prepare students for their professional careers.

This Fixed Term position is full time at a HEW 5 Higher Education Level until the end of October and located at Callaghan Campus.

**About our University**

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s _Looking Ahead_ Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here - Our Uni.

**What we offer**

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

- The remuneration for this position is from $80,972-$93,929 p.a. FTE + superannuation and is commensurate with skills and experience
- Flexible working arrangements (in line with the University’s Flexible Work Policy
- 17% super and salary packaging
- Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
- Discounts in private health insurance, gym memberships, software, travel and more
- Wellbeing programs

**Your next steps**
- Your resume
- A statement addressing the Essential Criteria listed below demonstrating your qualifications and experience with examples.
- Completion of a degree without subsequent relevant work experience; or completion of an associate diploma and at least 2 years subsequent relevant work experience or an equivalent combination of relevant experience and/or education/training.
- High-level organisational skills and demonstrated attention to detail, including the ability to organise workflows to meet competing demands and ability to be adaptable with changing expectations and requirements.
- Highly developed interpersonal skills including the ability to participate in a team environment demonstrating clear communication and mutual respect.
- Demonstrated ability to build and maintain relationships with key stakeholders.
- Demonstrated high-level computer literacy, including familiarity with the Microsoft Office suite and corporate software systems such as SONIA, UON Timetable, Blackboard, TRIM and NUSTAR.
- Knowledge of, and experience in adhering to workplace policies and procedures in the areas of work health safety, equity, diversity and promoting a respectful workplace culture.

**Please upload your Cover Letter**and** response to the requested Criteria as**one** PDF document**.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

**Closing date: Sunday 25th May, 2025 11:59pm AEST**

**We are excited to be Looking Ahead with you**

**#LI-KG1



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