Contact Centre Agent

2 days ago

Mount Waverley, Australia I-MED Full time

**Join Our National Contact Centre Team at I-MED Radiology** **Role**: Contact Centre Representative **Location**: Mount Waverley, VIC **Rate**: $29.85/hour + Super **Hours**: Full-Time, 38 hours per week, Mon-Fri **Operating Hours**: 8am - 7pm AEST / 8am - 8pm AEDT **Start Date**: Monday, 3rd March 2025 This role is based in our Mount Waverley office. Hybrid/work-from-home options are available after 3 months' tenure, except for late shifts, which are fully remote as described below. **Save the Date** Join us for our **In-Person Assessment Centre** on **Tuesday, 11th February** at our Mount Waverley HQ **Ready to make a difference?** Become the first point of contact for patients at I-MED Radiology in our National Contact Centre. Help guide them through their healthcare journey with care, compassion, and support. **What We Offer**: **Supported Induction**: Kick off your journey with 6 weeks of comprehensive training with ongoing support during your first 4 months: - 2 weeks in the classroom - 4 weeks in a hands-on "nesting" period, with expert trainers and coaches by your side - E-Learning cross-skilling to set you up for success as a National Contact Centre Agent **Work Remotely for Late Shifts**: Late shifts (10am-6pm or 11am-7pm AEST / 12pm-8pm AEDT) are fully remote, allowing you to work from the comfort of your home. To support this, you'll need: - A quiet, ergonomic home setup - Dual screens and a reliable high-speed internet connection - A computer or laptop **Hybrid Working Options**: Daytime shifts (8am-5:30pm) are initially worked from the office, with the option to transition to a hybrid model after 3 months. **Perks of Our Mount Waverley Location**: - Free on-site parking for your convenience - Modern, spacious office with comfortable break-out areas - Easy access to public transport options - On-site cafe and nearby dining options for your coffee and lunch breaks **Ongoing Support**: - Weekly check-ins with your leader - Dedicated online support chats - Regular team engagement activities to keep you connected **Career Growth Opportunities**: Enjoy clear career pathways and the chance to grow within a dynamic team. **Engaging Culture & Perks**: - Monthly office events filled with fun and team bonding - Reward & Recognition program and access to salary packaging & benefits programs **Who You Are**: - **A Great Communicator**: You love helping others and making a positive impact. - **Empathetic**: You connect with people and understand their needs. - **Cool Under Pressure**: You thrive in a fast-paced environment. - **Detail-Oriented**: You take pride in accuracy and meeting Quality & Service KPIs. - **Eager to Learn**: No call centre experience? No problem Your enthusiasm is what counts. **About Us**: At I-MED Radiology, we're a team of 4,000+ professionals making a difference across Australia. With over 250 clinics and millions of patient procedures annually, we're dedicated to providing exceptional care. Follow us on LinkedIn **Important Information**: - I-MED Radiology Network is an equal-opportunity employer committed to creating an inclusive workplace.

  • Contact Centre Agent

    2 weeks ago

    Mount Waverley, Victoria, Australia I-MED Radiology Network Full time $45,000 - $60,000 per year

    Join Our National Contact Centre Team at I-MED Radiology Role: Contact Centre Representative  Location: Mount Waverley, VIC  Rate: $29.85/hour + Super  Hours: Full-Time, 38 hours per week, Mon-Fri  Operating Hours: 8am - 7pm AEST / 8am - 8pm AEDT  Start Date: Monday, 10th November 2025About the RoleThis role is based in our Mount Waverley...

  • Contact Centre Agent

    2 weeks ago

    Mount Waverley, Victoria, Australia I-MED Radiology Network Full time $155,000 per year

    About This Role Join Our National Contact Centre Team at I-MED RadiologyRole:Contact Centre RepresentativeLocation:Mount Waverley, VICRate:$29.85/hour + SuperHours:Full-Time, 38 hours per week, Mon-FriOperating Hours:8am - 7pm AEST / 8am - 8pm AEDTStart Date:Monday, 10th November 2025About The RoleThis role is based in our Mount Waverley Contact Centre...

  • Contact Centre Agent

    9 hours ago

    Mount Waverley, Australia I-MED Full time

    **Join Our National Contact Centre Team at I-MED Radiology!** **Role**: Contact Centre Representative **Location**: Mount Waverley, VIC **Rate**: $29.85/hour + Super **Hours**: Full-Time, 38 hours per week, Mon-Fri **Operating Hours**: 8am - 7pm AEST / 8am - 8pm AEDT **Start Date**: Monday, 10th November 2025 **About the Role** This role is based in our...

  • Contact Centre Agent

    2 days ago

    Mount Waverley, Australia I-MED Full time

    **Join Our National Contact Centre Team at I-MED Radiology!** **Role**: Contact Centre Representative **Location**: Mount Waverley, VIC **Rate**: $29.85/hour + Super **Hours**: Full-Time, 38 hours per week, Mon-Fri **Operating Hours**: 8am - 7pm AEST / 8am - 8pm AEDT **Start Date**: Monday, 15th September 2025 This role is based in our Mount Waverley office....

  • Contact Centre Agent

    7 hours ago

    Glen Waverley, Australia atWork Australia Full time

    Company Description atWork Australia is a National Employment Services provider, we proudly deliver DES, Workforce Australia and ParentsNext services across Australia, placing thousands of Australians into meaningful, sustainable employment while at the same time helping employers with their recruitment needs. An exciting opportunity has become available...

  • Contact Centre Agent

    7 hours ago

    Glen Waverley, Australia IPAR Full time

    **Company Description**: atWork Australia is a National Employment Services provider, we proudly deliver DES, Workforce Australia and ParentsNext services across Australia, placing thousands of Australians into meaningful, sustainable employment while at the same time helping employers with their recruitment needs. An exciting opportunity has become...

  • Customer Service Agent

    2 weeks ago

    Mount Waverley, Victoria, Australia Techtronic Industries Co. Ltd Full time $60,000 - $80,000 per year

    Who we are:Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling...

  • Head of Customer Service

    1 week ago

    Mount Waverley, Australia Techtronic Industries (TTI) Full time

    **Sowho are we?** Techtronic Industries (TTI) is a global organisation and world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. TTI's portfolio includes market leading brands such as Ryobi, AEG, Hoover, Vax, Kango and Empire. We are committed to ensuring our people have a great...

  • Telemarketing Agent

    2 weeks ago

    Mount Waverley, Australia Smart User Full time

    **Come and be a Smart User.** Founded in 2012, Smart User is the leading renewables and energy solutions business in Australia, based in Victoria. Helping over 300,000 households of its customers to decarbonize and reduce their environmental footprint. At Smart User, we have a strong purpose and values that challenge us to find the answers to the big...

  • Guest Service Agent

    2 weeks ago

    Mount Buller, Australia Mt. Buller Full time

    Breathtaker Hotel and Spa - Venue - Breathtaker Hotel and Spa - Type - Administration - Employment Type - Casual - Season - Winter - Closing date - 24/06/2025 **Applications are now being sought for a Guest Service Agent to work in our 4-Star Boutique Hotel and Spa on Mount Buller for the 2025 Ski Season.** - Live and Work on Mount Buller - Desirable Staff...